Hossam Abd elfattah, Sales Merchandiser

Hossam Abd elfattah

Sales Merchandiser

Juma Al Majid Group / Gulfco

البلد
الإمارات العربية المتحدة
التعليم
بكالوريوس, Hotel Management
الخبرات
13 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 0 أشهر

Sales Merchandiser في Juma Al Majid Group / Gulfco
  • الإمارات العربية المتحدة - العين
  • أشغل هذه الوظيفة منذ مايو 2014
Shift supervisor في Kuwait Food Company
  • الإمارات العربية المتحدة - دبي
  • أبريل 2011 إلى فبراير 2014

•Responsible of the food & beverage
•Follow up on company´s policies, rules, regulations and procedures.
•Responsible for the standards of service to deliver all other food & beverage outlets by F&B employees. and ensure the quality of services in accordance with the company standard
•responsible of the food to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions
•understanding difference talking responsibility
•effective communication and working with team
•explain tasks, and assists in the solution of problems
•Respond to customers' requests via telephone or mail, using typewriter or personal computer when necessary
•Prepare and forward preliminary paperwork
•Responding to customer complaints
•Recruiting, training and motivating staff
•Maintaining high standards of quality control, hygiene, and health and safety
•Taking responsibility for the business performance of the restaurant

الخلفية التعليمية

بكالوريوس, Hotel Management
  • في Future Academy - Hotel Management
  • يناير 2010

Specialties & Skills

Customer Service
Business Ideas
Food & Beverage
Food Cost
Team Building
People Management
Communication skills

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

التدريب و الشهادات

Food safety, Achieving customer servicer excellent and How to be a leader (تدريب)
معهد التدريب:
AMERICANA TRAINING CENTER – SHARJAH U.A.E
تاريخ الدورة:
April 2011

الهوايات

  • contacting with the people