Hossam Abd elfattah, Sales Merchandiser

Hossam Abd elfattah

Sales Merchandiser

Juma Al Majid Group / Gulfco

Lieu
Émirats Arabes Unis
Éducation
Baccalauréat, Hotel Management
Expérience
13 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 0 Mois

Sales Merchandiser à Juma Al Majid Group / Gulfco
  • Émirats Arabes Unis - Al Ain
  • Je travaille ici depuis mai 2014
Shift supervisor à Kuwait Food Company
  • Émirats Arabes Unis - Dubaï
  • avril 2011 à février 2014

•Responsible of the food & beverage
•Follow up on company´s policies, rules, regulations and procedures.
•Responsible for the standards of service to deliver all other food & beverage outlets by F&B employees. and ensure the quality of services in accordance with the company standard
•responsible of the food to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions
•understanding difference talking responsibility
•effective communication and working with team
•explain tasks, and assists in the solution of problems
•Respond to customers' requests via telephone or mail, using typewriter or personal computer when necessary
•Prepare and forward preliminary paperwork
•Responding to customer complaints
•Recruiting, training and motivating staff
•Maintaining high standards of quality control, hygiene, and health and safety
•Taking responsibility for the business performance of the restaurant

Éducation

Baccalauréat, Hotel Management
  • à Future Academy - Hotel Management
  • janvier 2010

Specialties & Skills

Customer Service
Business Ideas
Food & Beverage
Food Cost
Team Building
People Management
Communication skills

Langues

Arabe
Langue Maternelle
Anglais
Expert

Formation et Diplômes

Food safety, Achieving customer servicer excellent and How to be a leader (Formation)
Institut de formation:
AMERICANA TRAINING CENTER – SHARJAH U.A.E
Date de la formation:
April 2011

Loisirs

  • contacting with the people