إبراهيم الجمال

• Managed high-profile events, overseeing planning, budgeting, tracking, logistics, registration, and on-site execution.
• Led guest management, accreditation, staffing, and operational workflows, ensuring seamless attendee experiences.
• Pitched and presented event proposals to clients, ensuring alignment with their requirements and objectives.
• Collaborated with PR and social media teams to build and maintain a strong media presence for events.
• Managed onboarding processes for event staff and volunteers including briefing and zone allocation.
• Handled registration, invitations, RSVP processes & communication with speakers, chairs, delegates, VIPs, talentsand Emcee.
• Monitored workforce, allocated mystery customers for feedback, and prepared detailed post-event reports with statistics and
actionable insights for senior management and clients
• Managed the event Quality Control (QC) of digital and on-site presence.
• Efficiently troubleshooting last-minute changes using approved alternatives and ensured smooth operations by managing
passes for production and logistics teams.
• Contracting, coordinating and negotiating with suppliers, vendors, caterers as well as AV providers.

Serve as a liaison between exhibitors and other stakeholders, ensuring clear communication and the smooth scheduling of meetings and interactions.

Developed tailored schedules and agendas for key exhibitors, offering personalised recommendations to optimise their event experience and facilitate meaningful connections.

Adapt schedules dynamically to accommodate last-minute changes, cancellations or additional meeting requests, ensuring all parties are informed promptly.

Oversee and support exhibitors' participation in GITEX Europe, ensuring their needs are met and facilitating their engagement with the event's offerings.

• Work together with the IT Team in tasks such as enabling, facilitating virtual participation, and enhancing the related
user experience (UX).
• Provide virtual meeting support including, connecting, testing, and monitoring, user support, and first and second level issue
resolution.

• Led the development, lifecycle and roadmap of an in-house events and conferences management platform.
• Facilitated between development teams, stakeholders and clients to plan and execute events while managing
on-ground operations as the technical point of contact.

• Specialized in contracting vendors for setup, production and executing gaming and esports events in Kuwait and Abu Dhabi.
• Managed events registrations, accreditation, check-in and guest management, including pro-gamers and talents.

• Curated Business Impact Analyses and Business Continuity Plans (BCP) and advised clients on customized solutions aligned
with their business needs.

• Led the written, verbal and instant translation between different parties during meetings, interviews and drills.

• Coordinated event production, logistics, contracts, venue arrangements, registrations and guest management.
• Managed IT support for internal operations and live events, ensuring smooth flow.