ابراهيم مفلح يوسف, Systems Administrator

ابراهيم مفلح يوسف

Systems Administrator

Interbrands

البلد
الأردن - عمان
التعليم
بكالوريوس, Management information system
الخبرات
14 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 2 أشهر

Systems Administrator في Interbrands
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يناير 2021

* monitoring and maintaining the computer systems and networks within an organization in a technical support role.

* installing and configuring computer systems.

* software or equipment suppliers providing after-sales support or companies that specialist in providing IT maintenance and support..

* Working with employees to identify computer problems and advising on the solution.

* Logging and keeping records of employee queries.

* Analyzing call logs so you can spot common trends and underlying problems.

* Updating self-help documents so employees can try to fix problems themselves.

* Working with field engineers to visit employees if the problem is more serious.

* Testing and fixing faulty equipment.

* Active directory.

* Office 365.

* Skype For Business.

* Windows server.

* Exchange.

* sharing.

* OneDrive Administrator.

* Active Directory.

* Firewall

* VMware.

Technical Support في Seagulls
  • الأردن - عمان
  • أكتوبر 2017 إلى فبراير 2022

* monitoring and maintaining the computer systems and networks within an organisation in a technical support role.

* installing and configuring computer systems .

* software or equipment suppliers providing after-sales support or companies that specialist in providing IT maintenance and support..

* Working with employees to identify computer problems and advising on the solution.

* Logging and keeping records of employee queries .

* Analyzing call logs so you can spot common trends and underlying problems .

* Updating self-help documents so employees can try to fix problems themselves .

* Working with field engineers to visit employees if the problem is more serious.

* Testing and fixing faulty equipment .

* Active directory .

* Office 365 .

* Skype For Business .

* Windows server .

* Exchange .

* sharing .

* OneDrive Administrator .

* Active Directory .

* Firewall

Technical Support Technician في Al Eman Investment Company
  • الأردن - عمان
  • أبريل 2010 إلى أكتوبر 2017

* monitoring and maintaining the computer systems and networks within an organisation in a technical support role.

* installing and configuring computer systems .

* software or equipment suppliers providing after-sales support or companies that specialise in providing IT maintenance and support..

* Working with employees to identify computer problems and advising on the solution.

* Logging and keeping records of employee queries .

* Analysing call logs so you can spot common trends and underlying problems .

* Updating self-help documents so employees can try to fix problems themselves .

* Working with field engineers to visit employees if the problem is more serious.

* Testing and fixing faulty equipment .

* Active directory .

الخلفية التعليمية

بكالوريوس, Management information system
  • في Philadelphia
  • فبراير 2010

IT Major.

الثانوية العامة أو ما يعادلها, Literary
  • في Ahmad toqan
  • يونيو 2005

Specialties & Skills

IT Officer
Microsoft Office
Microsoft office
Computer skills
TeamWork

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

التدريب و الشهادات

CCNA (تدريب)
معهد التدريب:
STS