ابراهيم عابدين

Product Manager - Symantec في Starlink

• المملكة العربية السعودية - الرياض
• أشغل هذه الوظيفة منذ ديسمبر 2018

Symantec & Blue Coat Account Manager في Aptec - an Ingram Micro Company

• المملكة العربية السعودية - الرياض
• مارس 2017 إلى نوفمبر 2018

- Creating marketing initiatives, including seminars series with partners sponsorship and speaking engagements.
• Identify, recruit and on-board new channel partners within assigned territory.
• Manage sales activities of partners to generate revenue.
• Coordinate with partners to create and execute business plans to meet sales goals.
• Analyze market trends and accordingly develop sales plans to increase brand awareness.
• Aggressively driving partners to maximize sales and total partnership potential through sales best practices, training and support
• Educate partners about product portfolio and complimentary services offered. •Address partner related issues, sales conflicts and pricing issues in a timely manner.
• Manage sales pipeline, forecast monthly sales and identify new business opportunities.
• Develop positive working relationship with partners to build business.
• Stay current with latest developments in marketplace and competitor activities.
• Communicate up-to-date information about new products and enhancements to partners.
• Develop process improvements to optimize partner management activities
- • Assist in partner marketing activities such as trade-shows, campaigns and other promotional activities.
- • Work with partners to develop sale proposals, quotations, and pricing.
- • Communicate with Partners & prospective Partners and developing the relationships with them.

Sales Engineer في IT-Blocks

• المملكة العربية السعودية - الرياض
• يونيو 2014 إلى يناير 2017

Handling sales activities through the Kingdom at last 2 years divides into 18 Months in the central region (Riyadh) and 6 months in the western region ( Jeddah, Mekkah, Madinah Mnawra ) .
• Engaging with multi levels of accounts ( Commercial & Academic & Governmental) .
• Having good relations with multi vendors and distributers .
• Initiating the customer relation starting with product presentations ad product demonstrations till ensuring the project completion successfully .
• Manage sales activities of partners to generate revenue.
• Coordinate with partners to create and execute business plans to meet sales goals.
• Analyze market trends and accordingly develop sales plans to increase brand awareness.
• Manage sales pipeline, forecast monthly sales and identify new business opportunities.
• Stay current with latest developments in marketplace and competitor activities.






- Selling products
 IBM Software ( Filenet & Websphere & Cognos)
 Archiving Applications .
 Web portals .
 correspondence management system .
 backlog services .
 academic applications and systems.

Accounts : -
 Alistithmar Capital ( ICAP).
 Ministry of Labor ( MOL) .
 General department for Passports (GDP)
 Board of Grievances (BOG).
 Tawuniya for Insurance .

System Analyst في Vodafone - Egypt

• مصر - القاهرة
• يناير 2014 إلى يونيو 2014

Responsibilities:
• Perform administration and development support activities related to corporate Siebel systems. This includes facilitating all infrastructure build and support activities, upgrades, deployments, testing, troubleshooting and health checks.
• Experience with Siebel Tools application, Siebel Configuration and knowledge of the different Siebel components
• SIEBEL server installation & configuration, Patch management, Supporting Test and Development environments. Integrating other applications with Siebel
• Knowledge of ITIL process framework - Incident Management, Problem Management, Change Management & Service Level Management
• SRF Repository migration.
• Supporting Production environment :
o Maintaining high application availability
o Planning and co-coordination of production release.
o Daily health checks which includes regularly checking status of servers & components. Checking status of JOBs/Tasks. Server resource monitoring (CPU / Memory / Disk space )
o supporting all planned & unplanned outages
• Set up email profiles. Configuring and managing communication management component group
• Configuring & managing Workflow Management component group. Create WF monitor agents as per requirement.
• Opening SR with oracle in case of critical issues
Programs:
• Siebel CRM
• Tibco Middleware

Engineer & CO-Founder في Taskty

• مصر - القاهرة
• أكتوبر 2012 إلى ديسمبر 2013

developing the front-end and the back-end applications via Microsoft Technologies (Asp.net & HTML & AJAX & CSS )

Web Developer في Minutes UAE

• مصر - طنطا
• أغسطس 2011 إلى أكتوبر 2012

Creating and developing the web applications via ASP.NET