Ibrahim Al amir

• Welcomes customers by greeting them; offering them assistance.
• Directs customers by escorting them to racks and counters; suggesting items.
• Advises customers by providing information on products.
• Helps customer make the selection by building customer confidence; offering suggestions and opinions.
• Documents sale by creating or updating customer profile records.
• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Contributes to team effort by accomplishing related results as needed.

● Processing new sales leads.
● Handling all the commissions’ problems and managing their sales staff.
● Managing the correspondence between the sales team and their clients.
● Doing daily reports about the how much revenue we get from the partner companies.
● Help in developing the business and the local market via different techniques and strategies.
● Handling transferred cases with advanced tech issues for furniture products
● Doing daily meetings discussing all aspects of business to push the revenue to the maximum we can get.
● Handling client’s complaints and managing the service level.
● Keeping track of sales targets.
● Answering phone call and make call to old customers.
● Scheduling diaries, monitoring customers’ accounts

● Providing accurate information (e.g. product features, pricing and offer sales).
● Answering customers question about specific products/service.
● Recommend solutions with positive attitude desire to promptly resolve potential customers issues.
● Insure the customers leave our store satisfied and contribute.
● Manage returns of merchandise.
● Coordinate with the retail sales representative team to provide excellent customers service especially during peak time.
● Provide customers feedback to the store manager.
● Stay up to date withe new products and service.
● Dealing with incoming Customers and corresponding on behalf of the manager.
● Handling the product.
● Handling customers face to face on daily basis
● Taking on some of the manager's responsibilities and working more closely with management.
● Being involved in decision-making processes.

● Manage retail staff, including cashiers and people working on the floor.
● Meet financial objectives by preparing and annual budget scheduling expenditures, analysing variances, initiating corrective actions.
● Formulate pricing policies.
● Determine daily coupons.
● Ensure pricing is correct.
● Work on store displays.
● Attend trade shows to identify new products and service.
● Coach counsel, recruit, train, and discipline employees.
● Evaluate on the job performance.
● Identify current and future treads that appeal to consumers.
● Ensure merchandise is clean and ready to be displayed.
● Approve contract with vendors.
● Maintain inventory and ensure item on the stock.
● Analyze operating and financial statements for profitability rations
● Ensure standers for quality, customer service and health and safety are met
● Monitor local competitors.
● Ensure hours of operation are in compliance with local laws.
● Maintain store cleanliness and health and safety measures.
● Organize and distribute staff schedules.
● Preside over staff meetings.
● Help retail sales staff achieve sales targets.
● Manage different departments within the store.
● Handle customer questions complaints and issues