Infrastructure Operations Engineer | Consumer Service Management
Saudi Telecom Company - stc
Total years of experience :5 years, 0 Months
Our section is Consumer Service Management in Technology and Operations sector, our scope is enhancing and building the workflow of Field operation, by analyzing the given requirements then we raise the changes for Oracle WFMs (Work Force Management system). Moreover, following up and trouble shoot the issues in the systems,
In addition of leading some projects for the department such as RPA ( Robotic Process Automation),
The training was divided into two phases; started in instruments and control section then electrical and maintenance section.
Selected Courses: Control Systems, Digital Control Systems, Communication Systems, Digital Communications, Digital Signal Processing, Digital Logic Design, Microcontrollers and Microprocessors.