Lead Dispatcher
Teleperformance
Total years of experience :3 years, 11 Months
Manage IT, SAP, and Follow Up teams, to balance the work loads.
Creating reports for higher management.
Assign the cases to the appropriate team.
Assisting Saudi Aramco employees and vendors by cooperating with multiple support groups.
Investigate and resolve issues such as network outages, domain access, and security compliance concerns in a time sensitive manner.
Working for Teleperformance as a contractor employee for Saudi Aramco. My duty is to provide IT support to Aramco employees around the globe and resolve technical issues.
Three month co-op training as an application developer for the university counselling center.
The Bachelor of Science in Computer Information Systems is a rigorous program that prepares its graduates for not only a professional career in the business world, but its graduates are also well equipped to tackle the academic challenges of graduate study.
