Pre, post and after sales senior administrator
Orange ( jordan telecom group)
مجموع سنوات الخبرة :14 years, 3 أشهر
- Provide the needed technical support to the corporate sales customers (977) customer profile.
- Follow up the data transmission lines requests (ADSL, ISDN, LL, Digital services) of the corporate business customers ( VIP ) and finished them within the service level agreement & quality creteria.
- Escalate the pending requests to the top management & suggest the wise choice & best solution .
- Prepare sales, technical, financial offers for key account customers
GPA : 72.02
GPA : 67.3%
GPA : 70.02 SECOND RANK