Ibrahim Ammar, Operations and Trade manager

Ibrahim Ammar

Operations and Trade manager

Enviroserve

Location
Kuwait - Mubarak al Kabir
Education
Master's degree, MBA
Experience
16 years, 0 Months

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Work Experience

Total years of experience :16 years, 0 Months

Operations and Trade manager at Enviroserve
  • Kuwait - Al Kuwait
  • My current job since April 2023

• Operations Oversight: Manage day-to-day activities, ensuring efficiency in recycling operations.
• Warehouse Coordination: Direct warehouse operations, including inventory and logistics.
• Leadership and Training: Lead and train a motivated workforce, conducting performance evaluations.
• Fleet Management: Oversee fleet operations, optimizing routes for material pickups and deliveries.
• Production Efficiency: Streamline processes to improve efficiency and reduce waste.
• Trade Facilitation: Manage material export/import and negotiate contracts.
• International Partnerships: Build relationships with global partners for trade expansion.
• Stakeholder Coordination: Ensure compliance with standards, regulations, and safety protocols.
• Strategic Initiatives: Introduce initiatives for operational efficiency, cost reduction, and sustainability.
• Performance Improvement: Conduct evaluations and develop action plans for continuous improvement.

Program Manager at Live Love Recycle (NGO)
  • Lebanon - Beirut
  • November 2020 to October 2023

• Daily Operations Management: Oversee logistics, dispatching, drivers, and warehouse operations.
• Waste Management Training: Head solid waste management training and sorting facilities.
• Business Strategy Formulation: Collaborate on strategy and policy development.
• Efficient Processes Implementation: Execute standards for operational efficiency.
• Supplier Relationship Management: Nurture relationships and negotiate prices regularly.
• Expense Control: Ensure adherence to approved budgets.
• Technology Implementation: Supervise the implementation of technology solutions.
• Risk Evaluation and QA Leadership: Assess risk and lead quality assurance efforts.
• Team Mentorship: Provide mentorship for enhanced team productivity.
• Operational Performance Reporting: Generate reports suggesting improvements.

Operations and Development Manager at Bala Benzine
  • Lebanon - Beirut
  • November 2022 to October 2023

• Operational Streamlining: Enhance reliability in carpooling through process streamlining.
• User Activation: Execute strategies for increased user adoption and loyalty.
• Partnership Management: Establish and negotiate agreements for service expansion.
• Data-Driven Decisions: Utilize insights for product and marketing improvements.
• Customer Support Enhancement: Develop effective support systems for quick issue resolution.
• Quality Assurance: Implement protocols for service standards and safety.
• Marketing Collaboration: Collaborate on campaigns for enhanced promotion.

Owner And Manager at Rugs and More
  • Lebanon - Beirut
  • May 2014 to September 2020

• Daily Management: Oversee operations for a kids/babies furniture and decor company.
• Staff Motivation: Motivate staff to enhance sales and store efficiency.
• Marketing Strategy: Develop and implement effective marketing strategies.
• Compliance Assurance: Ensure compliance with corporate and local regulations.
• Delivery and Installation Oversight: Schedule and oversee marketing efforts.
• New Customer Capture: Utilize market trends for effective product marketing.

Business Owner at Yasmina Chocolate
  • Lebanon - Beirut
  • January 2019 to September 2020

• Business Establishment: Founded and managed a premium chocolate shop.
• Product Diversification: Include sweets, cupcakes, cookies, and more.
• Business Expansion: Expanded to include premium souvenirs and luxury gifts.
• Premium Chocolate Sourcing: Source locally bought premium Belgian chocolate.
• Destination Establishment: Established as a go-to destination for personalized confectionery.
• Partnership Development: Developed strategic partnerships for enhanced visibility.
• Growth and Profitability: Achieved consistent growth and profitability.
• Inventory Supervision: Supervised inventory and collaborated on marketing events.

Luxury Sales Advisor at BRABUS Automobile - Fakhoury Motors
  • Lebanon - Beirut
  • January 2014 to January 2016

• Client Consultations: Conducted client consultations with active listening and empathy.
• Luxury Car Knowledge: Demonstrated extensive knowledge of luxury car features.
• Bespoke Options Collaboration: Collaborated with clients on personalized experiences.
• Negotiation Skills: Utilized advanced negotiation skills for high-value deals.
• Client Network Establishment: Established a network of high-net-worth clients.
• Sales Target Achievement: Achieved or exceeded ambitious sales targets.
• Holistic Client Support: Supported clients holistically throughout the purchasing journey.

Showroom manager at KHOURY HOME
  • Lebanon - Beirut
  • April 2008 to January 2014

• Inventory Supervision: Supervised inventory and ordered to replenish low supplies.
• Customer Service Excellence: Provided prompt, courteous service.
• Expense Management: Kept showroom expenses appropriate for operational efficiency.
• Employee Engagement: Drove engagement through coaching, training, and development.
• Goal Setting and Support: Set goals for employees and provided support for achievement.
• Marketing Collaboration: Liaised with the marketing team for sales and promotional events.
• Location Operations Oversight: Opened and closed the location, monitored shift changes.
• Senior Personnel Management: Managed senior-level personnel in marketing and sales.
• Customer Needs Communication: Identified and communicated customer needs to supply chain teams.

Education

Master's degree, MBA
  • at Lebanese American University
  • June 2011
Bachelor's degree, business management
  • at Damascus University
  • October 2010

A levels: Marketing - Macro & Micro economics - Management

Specialties & Skills

Team Building
Target Oriented
Dispatching
Key Management
Key Performance Indicators
Key Message Development
KEY SKILLS AND COMPETENCIES
team work
legal & official ministry paper work
human ad
Data entry
import and export

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Arabic
Expert

Memberships

Live Love Beirut
  • operations
  • August 2020

Training and Certifications

Sales' targets (Training)
Training Institute:
ESA
Date Attended:
January 2013
Duration:
15 hours

Hobbies

  • human ad / donations
    working on gathering information, data basing and dispatch of human ads and donations
  • Automotive
    Red bull car park drift 2nd place