IT & Stock Operations manager
Retail Group Jordan (Fawaz Al Hokair Fashion Retail)
Total des années d'expérience :22 years, 2 Mois
Emerging as the key executive for information assets, operations, and policies.
Responsible for designing and recommending the appropriate technology solutions to support the policies and directives.
Responsible for strategic and tactical duties, as well as corporate policy direction in guiding the company operations and developing appropriate structure to serve the business needs.
Building teams and organizing the responsibilities, operations and polices for the IT, Stock control, Stock take and loss prevention divisions.
Support the company change management process by identifying and mitigating risks, generating change momentum, fostering effective communication and supporting end-user acceptance.
Ensuring that the company’s information technology investments are aligned with its strategic business Objectives.
Managing IT infrastructure and software development Projects.
Oversight management of such office automation tasks as backups, security threats, desktop architecture and support, network (LAN, WAN, IPSEC_VPN, Cloud) design and implementation, database administration, Email services, Internet services, software development and information management.
Technology procurements like Computer systems, Surveillance cameras, Anti shop lifting systems, servers, routers, Internet services, telephone systems, hand held terminals, traffic count systems, Email services, Software, Firewalls, UTMs, backup solutions.
Managing the group ERP (Oracle ERP) which includes ORPOS, RWMS, RMS, SIM, GL and AP.
Monitoring and controlling the stock operations which include the following:
Merchandise purchase orders receiving and dispatch from warehouse to stores.
Preparing for stock transfer between stores and from stores to warehouse.
Monitoring the merchandise receiving process in stores.
Check with stores, merchandise and logistic teams for discrepancies in stock between purchase order and what physically received in stores.
Updating, auditing and approving stock counts in the system.
Fixing sales errors and maintaining accurate sales records.
Validating and monitoring the inventory transactions in the system.
Hardware & Software upgrades, updates, patches & service packs.
Tune-ups and performance enhancements.
Virus prevention.
Backups.
Remote support of workstations.
Proactive solutions.
Root cause analysis.
Server maintenance and monitoring.
Network connectivity -cabling, patching, speed enhancement & optimization.
Installation and configuration of routers, switches and firewalls.
User and group permissions & privileges.
Virtual Private Networking (VPN).
Secure Internet Sharing and Access.
MS Exchange Server; setup and configuration.
Full Network design, configuration and troubleshooting.
Procurement Management.
System/Network Administrator for Windows 2000 server, ISA and Exchange servers.
Technical support and helpdesk operations.
Network security through firewalls, antivirus and data backup.
Technical and international sales engineer for laser, electronic and IT products.
Administration for Windows NT, Proxy and MS Exchange servers.
LAN implementation, installation and maintenance.