Ibrahim Baidas, Cashier / Sales man / Call center

Ibrahim Baidas

Cashier / Sales man / Call center

Amman Waves aqua park and resort

Location
Jordan - Amman
Education
High school or equivalent, MIS
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Cashier / Sales man / Call center at Amman Waves aqua park and resort
  • Jordan - Amman
  • April 2013 to August 2015

Providing our customers with a high quality service in a skilled way, there was no specific position there, we were working in many positions like cashier, sales, customer service and call center.Also we were looking to make our customers happy and rested in the first place, there was an ability to work under a high quantity of stress, which made us skilled and love working in a same situations, we were dealing with a lot of customers with an experience of communication skills ....

Customer Service at FirstNet
  • Jordan - Amman
  • January 2011 to January 2012

Customer Service | FirstNet
2011 - 2012
Responsible about the customer's needs, questions and help them to reach what
they need.

SKILLS
• Excellent Communication and Administration Skills
• Time management and Organization Skills
• Professional, nature and creative, flexible and easy to learn
• Work under pressure
• Computer Skills (Windows XP, Vista, & Windows 7)
• Microsoft Office Apps (WinWord, Excel, PowerPoint)

Education

High school or equivalent, MIS
  • at Petra University
  • January 2015

Petra University 2012 - Present Studying MIS (Management Information System) I've Studied 2 years MIS then i returned to CS *Computer Science* *Note: i still studying till now*

High school or equivalent, PMP AND MS 2010,STUDYING MIS,TOFEL IN PROGRESS,CCNA AND CCNB
  • at PETRA UNIVERSITY
  • April 2013
High school or equivalent,
  • at Marj Al Hamam School
  • January 2012

Marj Al Hamam School 2011 - 2012

High school or equivalent, Information Technology
  • at still studying right now bachelor at petra uni *MIS*
  • June 2011

Second Secondary (Tawjihi) Information Technology, average 94

Specialties & Skills

Microsoft Technologies
Team Management
Microsoft Excel
MICROSOFT OFFICE
MS OFFICE
ORGANIZATION SKILLS
POWERPOINT
TIME MANAGEMENT
WINDOWS XP
Project management professional *PMP*
CUSTOMER SERVICE

Languages

Arabic
Beginner
English
Expert