Multi Unit Manager
Eathos Investment
Total years of experience :9 years, 8 Months
Following the operation manual of the Main Franshiser in UK.
Opening the Expo 2020 kitchen in dubai.
Work, and develop relationships, with external suppliers to ensure the very best, and receives the service required to ensure that the operational Food and Beverage team can deliver the highest quality product.
Panning and implementation of new ideas and menu specifications.
Assist in planing for three cloud concepts and implementing in the stores.
responsible for marketing and promoting the restaurants to maximize sales and participates in developing and implementing food promotions and new menus.
work with the human resources department to train, develop, hire, retain and fire employees.
Assist the managers in the development and monitor staff to obtaining the highest standards of service and customer care.
developing budgets, sales targets, control costs and for purchasing stock.
Work closely with the Restaurant Managers to ensure correct stock levels are available at all times.
provide analysis on stock and sales, highlighting and acting on any anomalies.
Oversee the inventory and keeping financial records of purchases and sales.
Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements.
Ensure and maintain staff awareness on health and safety, fire and hygiene regulations.
Unify the Work Papers for all the stores and weekly follow ups in the daily procedures.
Assist and Reporting To the Operation Manager.
• Launching incentive programs to generate and increase sales.
• Coordinating and supervising the day-to-day sales efforts of the team.
• Training and coaching team members on selling techniques.
• Setting examples for other staff in areas of personal character, commitment and work habits.
• Reducing shrinkage by managing loss prevention techniques.
• Leading, directing and motivating the sales team.
• Gaining a thorough understanding of every customers’ needs in order to offer them the best solution.
• Presiding over weekly staff meetings.
• Maintaining staff attendance and punctuality reports.
• Promptly handling customer complaints.
• Field training new sales representatives.
• Monitoring and responding to changing service level requirements.
• Maintaining accurate records of customer contracts.
• Attending all company departmental and general meetings.
• Completing all sales paperwork.
• Recruiting sales representatives.
• Carrying out staff performance reviews.
• Addressing individual and group training needs.
