Ibrahim Fekri

• Performing full-cycle audits of financial and operational processes to assess effectiveness, compliance, and efficiency.
• Oversee and coordinate daily operations across all departments to ensure a seamless guest experience.
• Collaborate with department heads, including front desk, housekeeping, Security, Finance and Customer services, to optimize
workflows and with Sales and Marketing to drive bookings.
• Monitor and analyze guest satisfaction surveys and reviews, implementing improvements as needed.
• Manage and optimize budgets, controlling expenses and maximizing revenue.
• Train, motivate, and lead a diverse team to deliver exceptional service and uphold brand standards.
• Collecting, analyzing, and interpreting data to understand financial standing, cost structures, and operational performance.
• Identifying areas for improvement in business processes, controls, and systems to increase accuracy, efficiency, and quality.

• Handle Account Receivables and Payables Including Dealing with Suppliers and students parents and recording transactions
in a daily entry using One-Step Accounting software.
• Control Uniform & books inventory
• Assist in preparing budgets and forecasts / Manage Payroll / Prepare information for alternate funds transfer / Manager Petty
cash / Bank reconciliation

• Responsible for BSP reconciliation and timely (weekly) process with payments.
• Maintain good relationship with customers, suppliers and other business partners.
• Responsible for general invoicing, credit limits of customers, refunds, invoices delivery, AR, petty cash.
• On time preparation and reporting of periodic & year-end Financial Statements, weekly bank reconciliation.
• Monitor Sales Team and allocate yearly budget.

• Review and audit the main branches (Manhattan / Cairo / Jeddah / New Jersy / Dallas) weekly sales -monthly expenses -
allocation of AR and the outstanding balances - AP with timely payment using the cash flow statement - wages (weekly /
monthly / casual) - taxes - monthly bank reconciliation - closing financial statements in monthly-quarterly / yearly basis using
excel and Travcom accounting system and report to the CEO with recommended action.
• Maintain good relationship with B2B customers and sub-agents, suppliers and other business partners.
• Review & Discuss Contracts and Deals with Airlines as we are a market top supplier & summarize the deals on a house made system to
be used by agents, sub-agents and business partners.

• Run, Audit the monthly payroll on SAP (use excel as backup), and distribute to related bank accounts for Ministrys staff.
• Manage Staff (300 staff) different loans / Attendance / Bonus / Deductions/Missions/Travel allowance /annual Tickets /
training locally and abroad.
• Receive the budget estimates from all departments directors and examines them for correctness, accuracy and completeness
& conformance with established procedures, regulations, and organizational objectives.
• Manage air booking using Amadeus travel system, Issue LPOs and follow up Invoices & Payments. Review and audit Ministrys
purchasing, expenses, new projects budget, new recruitments and apply the related accounting entries on oracle accounting.

• Contribute to the formulation and implementation of QR sales strategy to maximize short- and long-term revenue
opportunities, reduce cost of sale and generate channel shift.
• Review QR sales data with account portfolio to drive revenue and seek tactical opportunities.
• Submit monthly sales calls plans & weekly sales reports, update the trade & corporate houses about QRs products & services.
• Research and report other airline schedules/practices/ fares, events and other potential QR concerns and recommend
corrective action.
• Maintain and develop relationships with existing customers via meetings, telephone calls and emails; visiting potential
customers to prospect for new business.

• Make/confirm reservations and sell tickets for passengers in person or through telephone
• Calculate and process tickets for refund / Deal with complaints or refunds
• Control Cash Flow to ensure that sales reports are closed on time
• Assist in training newly-hired employees and staff undergoing further training.
• Maintain knowledge of special rates/ offers / promotions

• Control all reservations received from the front office & setting them up on the system
• Receive amounts for Check-in and check-out & determining payment methods.
• Calculate all amounts due for each unit (Rent/Consumables) on daily & monthly basis.
• Handle all journal entries settlements in the account.