GSM Field Test Engineer
SAMSUNG
Total years of experience :12 years, 8 Months
1) QA testing of HHP in real network for end users.
2) Verifying local contents of Samsung App store and conducting field-test (Radio and Audio performance, S/W verification) on new mobile handset. In addition, supporting the local testing members in the Middle East.
3) H/W Performance tests (VOIP, 3G/LTE, GPS Signal, FTE/FTR Reports, Local Language tests, Regional test cases and Widget + Apps + Social Hub checklist).
4) DU & Etisalat SIM Card Compatibility test using Samsung Devices.
5) In-charge of SIM Cards at SGE Samsung as well as MEA and HQ regions.
6) System administrator of GSCMS System for assigning SIM Cards of Local operators (Du & Etisalat) to any Samsung HHP Office in any country.
SYMANTEC: (HW&SW)
1) Backup Exec 2010 R3 & BE 2012 (R-1/2/3).
2) Endpoint Protection SEPM .12 (R-1/2/3/4).
3) Mail Security for Microsoft Exchange (SMSME) 6.5/7.0/7.1)
4) System Recovery (SSR) Desktop/Server 2011&2013.
5) Brightmail Gateway /appliance.
6) DLO 7.5.
7) Enterprise Vault:
• Archive Microsoft Exchange and SharePoint content.
8) Symantec Netbackup 7.5:
• Accelerator, Replicator Director, V-Ray (Virtual & Physical machines), Deduplication.
Opening a call and logging a case by contacting the mother company itself.
Projects Maintained:
• Symantec Endpoint Protection manager (SEPM); Installed onto servers in order to push clients from the server to specified IPs of devices, as well as performing replication at DR site.
• Backup Exec 2012; Deploy and configure backups on multiple server with jobs specified.
• Migration/Upgrade of SEPM, BE, SMSME, Gateway/Brightmail Appliance & SSR along with the full use of their management console.
DELL: (HW&SW)
1) Laptops, Desktops, Servers, Storages (Powervault, EqualLogic & Comepllent), EMC2.
2) Calling Mother Company and logging in a case to order spare parts.
Projects Maintained:
• Working remotely with customers using WebEx Session or TeamViewer.
• Setting PO for all spare parts of DELL.
• Replacing defected Hardware parts, Configuring RAID.
• Install, Deploy, Manage and Configure Dell Storages and Servers as well as EMC2 SAN.
• Replication between two SAN Storages.
MICROSOFT:
1) Installing/Formatting Windows OS.
2) Windows Server 2k8/2k12 R2 (Exchange 2010/2013 \[Including Migration\], Hyper-V AD/DC, SQL (Basics), DHCP, WDS).
Projects Maintained:
• Setting up a WDS Server.
• Setting up an AD/DC Server, as well as a secondary DC.
• Install, deploy, manage and support on-premises versions of Exchange Server 2010/2013.
• Performing Cloning between physical and Virtual Machines.
CISCO: Cisco Catalyst Switch 3130G/3560/4500.
Projects Maintained:
• Setting up and configuring a Cisco Switch.
HP
1) ProLiant ML530 G2 & ProLiant DL380 G7.
VIRTUALIZATION:
1) Hyper-V; VMWare: VSphere ESXi 5.1/5.5.
• Information and Communications Technology (ICT) Service Provider in Fleet Management.
• SmartTrace locator, GPS Tracking Device, performing telesales with existing data base clients & researching new companies in all fields - A.D, Dubai, Shj, Ajman and R.A.K.
• Preparing Official Quotations and receiving LPOs from clients.
• Attending meetings with the manager to offer and persuade targeted clients.
• Attending events, shows and exhibitions, taking place throughout UAE and introducing ourselves to the market.
• Organization: Commercial Bank International PJSC, Dubai, UAE
• Description: Fourty-five day long internship program during Summer ’08 in the Human Resources and Administration departments.
• Objective: Develop and streamline process flows and forms by understanding the functions, procedures and work flow.
• Result: 1. Organized Teamwork & Communication skills.
2. Work/Time management & problem solving.
3. Self-confidence.
Completed my MSc in Engineering with Distinction. > Wireless Sensor Networks (WSN) (Masters Project)
Completed my BEng with First Class Honours. > Efficient Multilayer Differentiated Survivability Scheme for IP/GMPLS – Enabled Networks (BEng Project) ACHIEVEMENT AT UNIVERSITY My supervisor, during my BEng project, and I had successfully submitted a journal online after the completion of my BEng Degree. The title of the journal is “Modeling Differentiated Services Availability in IP-OVER-WDM Mesh Networks”. Link: http://ieeexplore.ieee.org/xpl/abstractAuthors.jsp?tp=&arnumber=5752617&url=http%3A%2F%2Fieeexplore.ieee.org%2Fxpls%2Fabs_all.jsp%3Farnumber%3D5752617
