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Ibrahim Nawaiseh, operations manager

Ibrahim Nawaiseh

operations manager·4B fried chicken

Saudi Arabia

Bachelor's degree, hotels management

Work experience

Total years of experience: 9 years, 3 months

operations manager

January 2023 - December 2024

4B fried chicken

Karak, Jordan

January 2023 - December 2024

Optimized supply chain to reduce materials costs and improve distribution. Implemented cost-saving measures
throughout all areas of the organization. Implemented strategic offerings to enhance company's suite of products and
services. Fostered collaboration and development of new practices by business leaders. Researched competitors'
products and services in order to identify gaps in the market. Advanced business through multiple transition periods to
maximize efficiency, profitability, and scalability with future demands. Improved profitability by accurately maintaining
P&L to meet prime fiscal responsibility. Recruited, trained, managed, and evaluated staff. Developed clear mission,
vision and culture for company as foundation for growth, branding and development of employee culture
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

operations manager

August 2022 - December 2022

Adyaf LTD

Khobar, Saudi Arabia

August 2022 - December 2022

Directing and Managing of F&B projects and business units, aim of developing and sustaining business growth in
accordance with the overall strategy of the Company. Areas that fully engaged at are: Menu & Sales Mix Analysis &
Target Setting Inventory Management Operational SOPs Implementation & Enforcement Customer Service
Performance Auditing Quality Control & Assurance Food Safety & Hygiene FF&E Safety & Maintenance Staff
Recruitment, Training & Team Building Staff Evaluation Goals & KPI Setting
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

restaurant general manager

January 2022 - May 2022

janya food

Riyadh, Saudi Arabia

January 2022 - May 2022

Orchestrated positive customer experiences by overseeing every area of operations. Prepared restaurant business plan
by reviewing demands, analyzing competitors and developing projections for sales and finances. Developed,
implemented and managed business plans to promote profitable food and beverage sales. Purchased adequate quantities
of food, beverages, equipment and supplies. Set clear expectations and created positive working environment for
employees. Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages and
other materials
Company industry:
Catering, Food Service, & Restaurant
Job role:
Administration

Restaurant Manager

January 2020 - January 2022

Pillars Holding - Section B

Riyadh, Saudi Arabia

January 2020 - January 2022

Leads the operation of the restaurants and have the overall responsibility for directing the
daily operations of the restaurant, ensuring compliance with company
standards in all areas of operation, including product preparation and delivery,
customer relations, restaurant maintenance and repair, inventory
management, team management, recruiting, hiring, termination and retention
of team members, financial accountability, and ensuring that the highest
quality products and services are delivered to each customer.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Area Manager

October 2017 - December 2018

taxi foods and restaurant

Riyadh, Saudi Arabia

October 2017 - December 2018

Leading the overall operations, and performance of more than one restaurant, typically responsible for two or more restaurants in an assigned area, directs Managers for designated areas to ensure recruiting, budgeting, marketing, and sales goals are obtained throughout the restaurants.

Planning and coordinating administrative procedures and systems and devising ways to streamline processes
Recruiting and training personnel and allocate responsibilities and office space
Assessing staff performance and provide coaching and guidance to ensure maximum efficiency
Supervise daily support operations of company and plan the most efficient administrative .procedures.
Organize and supervise other office activities (recycling, renovations, event planning etc.)
Company industry:
Hospitality & Accomodation
Job role:
Administration

store manager

April 2017 - October 2017

Taxi resturanst and food

Riyadh, Saudi Arabia

April 2017 - October 2017

Run the staff on duty, direct other employees through their daily routines and interact with customers to make sure that they have a satisfactory experience, act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.
Company industry:
Hospitality & Accomodation
Job role:
Management

Trainer

September 2013 - April 2016

Amircana

Jordan

September 2013 - April 2016

Prior to putting new members of the waitstaff on the lineup, they must learn the basics of the restaurant. The server trainer teaches new servers essential information, such as restaurant history and interesting facts about the business, which they can share with customers. New employees learn the restaurant layout, including table numbers, location of restrooms and fastest route to the kitchen. In-depth menu knowledge is essential for all servers, so the trainer may spend days helping new workers memorize the menu, learn the ingredients in each dish and taste test items. A huge emphasis on customer service is placed, instructing new workers on proper ways to treat patrons and how to react in challenging situations.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

yarmouk unvirsty

February 2017

February 2017

Bachelor's degree, hotels management

Jordan

GPA (percentage): 71.2%

GPA (percentage): 71.2%

recruiting, training and supervising staff. managing budgets. maintaining statistical and financial records. planning maintenance work, events and room bookings. handling customer complaints and queries. promoting and marketing the business. ensuring compliance with health and safety legislation and licensing laws.

Skills

Facility Management
Expert
Facility Management
Expert
Sales
Expert
Sales
Expert
Time Management
Expert
Time Management
Expert
Event Sales
Expert
Event Sales
Expert
Catering
Expert
Catering
Expert
team player
Expert
team player
Expert
Time managements
Expert
Time managements
Expert
Conflict Resolution
Expert
Conflict Resolution
Expert
Ability to Work Under Pressure.
Expert
Ability to Work Under Pressure.
Expert
Ms office
Expert
Ms office
Expert
Speed learning
Expert
Speed learning
Expert
Self-motivation
Expert
Self-motivation
Expert
Leadership
Expert
Leadership
Expert
High IQ
Expert
High IQ
Expert
Sales
Expert
Sales
Expert
Management
Expert
Management
Expert
Restaurants Management
Expert
Restaurants Management
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Training Plans
Expert
Training Plans
Expert
Training
Expert
Training
Expert
Catering
Expert
Catering
Expert
Food Safety
Expert
Food Safety
Expert
Organization
Expert
Organization
Expert
Administration
Expert
Administration
Expert
Hospitality
Expert
Hospitality
Expert
Business Development
Expert
Business Development
Expert
operations
Expert
operations
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Operation
Expert
Operation
Expert
Project Management
Intermediate
Project Management
Intermediate
Facility Management
Expert
Facility Management
Expert
Time Management
Expert
Time Management
Expert
Event Sales
Expert
Event Sales
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert

Training and Certifications

Training
PPE
bics
Apr 2025
Show credentials