Assistant Restaurant Manager
Olayan food division
Total years of experience :5 years, 0 Months
• • Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members
• Scheduling shifts and assigning tables to waitstaff
• Resolving customers' questions and grievances in a professional manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations
• Recording all income and expenses and ensuring that cash registers are balanced
• Train and instruct employees to ensure smooth transition in company
• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
• Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations
• Train and instruct employees to ensure smooth transition in company.
• Assist employee teams to provide excellent customer service.
• Supervise efficient working of departments and assigned shift, administer pre-meal meeting and rectify all service of staff
• Basic food safety
• Checking staff hygiene on daily basis
• Ensure speed of service is maintained
• Past control and restaurant cleaning
• Assigns task to employees
• Oversees opening and closing of store or warehouse
• Schedules employees hours and shifts
• Monitors employees work habits and make sure task or completed in timely fashion
• Conducts performance reviews
• Writes up reports of employee behavior per customer complaint
• Keep work area clean and organized performances
• Welcome customer in resturant
• Addresses and resolves customer complaint
• Responds quickly and practically to emergency crises or unexpected problems during shits
• Ensures that customers are satisfied
• Takes store inventory
• Make sure daily production and sales goals are met
• Keep the operations and higher management apprised of daily work
• Processes paper work for HR or upper management as required Train new employees.
• Focusing in front of house taking care of lobby tables and dishes.
• Ensuring the strategy is in line with the store’s brand, products, and target market.
• Insure high class of customer services when doing casher.
• Restock back in front of the house and back house as well
• Taking care of sos speed of service.
• Making sure back house get proper call for the order
• Handling common hazards.
• Ensuring uniformity of displays across multiple store locations.
• Dealing customer listening to their problems
• Ensures customer are satisfied
• Training new crew members for BOH and FOH
• Focusing on hygiene of the restaurant and stuff as well
• Check fifo on daily basis
Certification •IELTS (International English Language Testing System) •Professional Experience (2 Years) •Organization Alshaya International Trading Co.