Ibrahim Shammout, Business Technology Executive

Ibrahim Shammout

Business Technology Executive

Aramex

Location
Jordan - Amman
Education
Master's degree, Supply Chain Analytics
Experience
0 years, 0 Months

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Work Experience

Total years of experience :0 years, 0 Months

Business Technology Executive at Aramex
  • United Arab Emirates
  • My current job since March 2021

Gather business requirements from different stakeholders and shape them in a clear way to deliver them to the IT
team
• Continuous testing of new releases on the online channels and report the issues to the appropriate teams to ensure
resolution
• Assist in conducting regular data analysis of metrics related to the digital channels
• Troubleshooting of reported issues on Aramex online channels by the internal stakeholders
• Conduct Training sessions related to Aramex digital channels for all the internal users globally
• Collaborate with the marketing team and other stakeholders in updating and translating the training materials of
Aramex digital channels
• Conduct wider research on technology trends to ensure knowledge is up to date with the wider industry

Junior Managing Consultant at PKF Pro Group
  • November 2020 to February 2021

Research and study Management Consulting
• Assist Senior Consultants in conducting Feasibility study
• Assist in writing Operational manual, Procurement manual, Logistics and Warehousing manual.
• Assist in creating surveys for the specified groups.
• Cost and Benefit Analysis

Graduate Research Assistant at Wichita State University
  • United States
  • June 2019 to July 2020

Assist in research for developing a new bachelor’s degree for the university in Supply Chain Management
• Responsible for Production & Operations management class.
• Grading papers and exams

Education

Master's degree, Supply Chain Analytics
  • at Wichita State University
  • July 2020

Lean Supply Chain, Business Intelligence, Transportation and Logistics, Supply Chain Analytics, Project Management, Risk Management. Value Stream Mapping, Facilities Planning, Operations research, Production & Operations systems, Work Systems, Simulations , Statistics , Ergonomics, Information Systems, Six Sigma , Statistical Quality Control , Statistical Analysis , SAP .

Bachelor's degree, Industrial and Systems Engineering
  • at Wichita State University
  • December 2018

Value Stream Mapping, Facilities Planning, Operations research, Production & Operations systems, Work Systems, Simulations, Statistics, Ergonomics, Information Systems, Six Sigma, Statistical Quality Control, Statistical Analysis, SAP.

Specialties & Skills

Data Visualization
Microsoft Excel
Tableau
OPERATIONS MANAGEMENT
RESEARCH
SUPPLY CHAIN MANAGEMENT
AUTOCAD
BUSINESS INTELLIGENCE
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert