Sales & Customer Service
Alef Bookstores
Total years of experience :3 years, 7 Months
1- Meet customers and negotiate with them to make good profit and gain client loyalty.
2- Arrange and manage all resources necessary.
3- Display the products to be attractive.
1- Supervising, motivating and monitoring team performance.
2- Reporting back to Managing Director.
3- Contact with customers.
4- Maintaining detailed knowledge of the company’s products or services.
5- Keeping abreast of what competitors are doing.
1- Meet customers and negotiate with them to make good profit and gain client loyalty.
2- Arrange and manage all resources necessary.
3- Solving competition problem.
Basic Business Skills Acquisition (BBSA) Alexandria, Egypt, sponsored by the Future Generation Foundation (FGF) Including: Developed Language and Computer skills. Enhanced Presentation & project development skills. Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing. Dale Carnegie training (communication skills).