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Ibrahim Al Ali, Operations Manager

Ibrahim Al Ali

Operations Manager

United Arab Emirates

Bachelor's degree, risk management and insurance (RMI)

Work experience

Total years of experience: 18 years, 8 months

Operations Manager

July 2018 - Present

United Arab Emirates

July 2018 - Present

Develop and manage relationships with insurance companies.
* Negotiate with insurance companies for best policy terms and conditions, as well as
rates and commissions.
* Keep updated on market changes and regulations, and ensure full compliance.
* Review proposals and quotations and make sure it adapts to client needs.
* Assist the sales team in client visits until closing of deals whenever required.
* Provide information to the sales team about the prevailing underwriting guidelines of
various insurance companies.
* Performs any other tasks and duties as requested by management.
* Communicate to the sales team the required documents and info for each insurance
product (i.e. proposal form, clauses, product information, etc.).
* Prepare/review proposals and quotations and make sure it adapts to client needs.
* Underwrite all motor classes within authority levels, risk appetite by using insurance
companies online portals.
* Oversee issuance of quotations, negotiate & take decisions on business transactions in
line with underwriting guidelines.
* Assist the sales team in client visits until closing of deals whenever required.
* Keep detailed records of all policies underwritten and decisions made.
* Provide information to the sales team about the prevailing underwriting guidelines of
various insurance companies.
* Performs any other tasks and duties as requested by management.
* Assisting in preparing brokerage slips (Property, Casualty, Liabilities and Marine).

Job role:
Management

Assistant Technical Manager

June 2017 - July 2018

Unity Insurance Brokers

United Arab Emirates

June 2017 - July 2018

Company industry:
Insurance & TPA
Job role:
Engineering

Head

September 2016 - June 2017

Arabia Insurance Company

United Arab Emirates

September 2016 - June 2017

Drafting insurance contracts and terms (Property, Casualty, Liabilities and Marine).
* Appraising Insurance claims.
* Procuring insurance services and obtaining quotes.
* Managing Insurance Policies and coordinating with Insurers.
* Identifying risks exposures and required coverage.
* Preparing and updating insurance policies, strategic objectives.
* Account management of key broker produced business.
* Prepare brokers agreement, and set appropriate premiums and rates.
* Supervise, control and evaluate the processing of policies underwriting.
* Communicate with various office departments, other branches and head office
whenever required.
* Maintain effective liaison with clients and prospective customers in order to promote
the company’s business In addition to provide a high level of customer service and
satisfaction.
* Coordinate with IT in order to enhance and support system.
* Provide technical support and guidance to colleagues upon referral.
* Underwrite all motor classes within authority levels, risk appetite and performance
guidelines.
* Assure and contribute to the completion of monthly reports on business key

Company industry:
Insurance & TPA
Job role:
Management

Supervisor

February 2014 - September 2016

Arabia Insurance Company

United Arab Emirates

February 2014 - September 2016

Company industry:
Insurance & TPA
Job role:
Engineering

Senior Representative

February 2012 - February 2014

Arabia Insurance Company

United Arab Emirates

February 2012 - February 2014

(2 years 1 month)

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Representative

February 2010 - February 2012

Arabia Insurance Company

United Arab Emirates

February 2010 - February 2012

(2 years 1 month

Company industry:
Insurance & TPA
Job role:
Sales

Administrator

October 2007 - February 2010

Arabia Insurance Company

United Arab Emirates

October 2007 - February 2010

Company industry:
Insurance & TPA
Job role:
Administration

Education

Hashemite University

July 2007

July 2007

Bachelor's degree, risk management and insurance (RMI)

Jordan

GPA (point): 2.9 out of 4

GPA (point): 2.9 out of 4

,

Skills

Insurance
Expert
Insurance
Expert
Deposits
Expert
Deposits
Expert
Risk
Expert
Risk
Expert
Booklets
Expert
Booklets
Expert
Books
Expert
Books
Expert
ACCOUNT MANAGEMENT
Beginner
ACCOUNT MANAGEMENT
Beginner
CLOSING
Beginner
CLOSING
Beginner
CONTRACT MANAGEMENT
Beginner
CONTRACT MANAGEMENT
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER RELATIONS
Beginner
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
DRAFTING
Beginner
DRAFTING
Beginner
GOVERNMENT
Beginner
GOVERNMENT
Beginner
INSURANCE
Beginner
INSURANCE
Beginner
LANGUAGES
Beginner
LANGUAGES
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
Insurance
Expert
Insurance
Expert
Deposits
Expert
Deposits
Expert
Risk
Expert
Risk
Expert
Booklets
Expert
Booklets
Expert
Books
Expert
Books
Expert

Languages

Arabic
Expert
English
Expert

Hobbies

  • Football