ابتسام مساعد

• Manage executive schedules, meetings, and appointments.
• Handle correspondence, calls, and office documentation.
• Oversee Sales Team activities and review contracts before client submission.
• Ensure accurate customer data and maintain organized records.
• Monitor shipment routes and support operational workflow.
• Track Sales Department reports and daily performance of Sales and Operations.
• Managed confidential personnel records and handled administrative
documentation, ensuring full compliance with company policies and safety
procedures.
• Acted as a key liaison between the sales department and executive management to
ensure alignment with corporate goals.
• Drafted and reviewed high-level reports and documentation, ensuring accuracy
and professional presentation for stakeholders.
• Collaborated in preparing periodic performance reports and visual presentations
for management and clients, maintaining high data accuracy.
• Served as the primary point of contact for internal departments and external
stakeholders, streamlining communication and office workflow

• Act as the point of contact between the executives and internal/external clients.
• Undertake the tasks of receiving calls, take messages and routing correspondence.
• Handle requests and queries appropriately.
• Maintain diary, arrange meetings and appointments and provide reminders.
• Make travel arrangements.
• Take dictation and minutes and accurately enter data.
• Produce reports, presentations and briefs.
• Develop and carry out an efficient documentation and filing system.

• Greeting business clients and guests.
• Coordinating with other organizations.
• Implementing administrative procedures.
• Assist with presentations and reports.
• Organize and distribute messages.
• Make and confirm travel arrangements.
• Prepare and mail outgoing correspondence.
• Maintain confidential department files/records.

• Answering phone calls and redirecting them when necessary.
• Managing the daily/weekly/monthly agenda and arranging new meetings and
appointments.
• Preparing and disseminating correspondence, memos, and forms.

• Review procurement documents and prepare orders.
• Negotiate contracts with suppliers. Develop and monitor cost-reduction strategies.
• Develop and monitor purchasing policies.

• Handling administrative requests and queries from managers.
• Organizing and scheduling appointments with admin software.
• Planning meetings and taking detailed minutes.