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iftikhar Murtaza, Relationship Manager

iftikhar Murtaza

Relationship Manager·Dubai Islamic Bank Pakistan Ltd

Saudi Arabia

Master's degree, Finance

Work experience

Total years of experience: 14 years, 7 months

Relationship Manager

November 2025 - February 2026

Dubai Islamic Bank Pakistan Ltd

Bahawalpur, Pakistan

November 2025 - February 2026

• Oversee sales, cross-selling activities, and strict adherence to administrative
compliance.
Company industry:
Banking
Job role:
Accounting and Auditing

General Banking Officer

July 2018 - November 2025

The Bank of Punjab,

Bahawalpur, Pakistan

July 2018 - November 2025

• Managed end-to-end account lifecycle (opening, closing, and dormant activation)
and profile updates.
• Supervised critical branch operations including clearing (inward/outward), locker
issuance, and deceased payments.
• Conducted GL monitoring and balancing, salary transfer postings, and rectification
of audit objections.
• Served as the designated backup for the Branch Operation Manager.
Company industry:
Banking
Job role:
Banking

Universal Teller

December 2013 - July 2017

United Bank Limited - United Arab Emirates

Abu Dhabi, United Arab Emirates

December 2013 - July 2017

Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
ATM replenishment.
Cash In Transit with Central Bank UAE by Using UAE FTS3.0.
Issuing the Payment Orders, Demand Drafts.
Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks.
Assist in ordering, receiving, verifying, and distributing cash.
Comply with all department and bank policies, procedures and regulations.
Other duties as assigned.
Company industry:
Banking
Job role:
Banking

Assistant Store Manager

May 2012 - November 2013

Circle K (Convenience Arabia L.L.C),

Dubai, United Arab Emirates

May 2012 - November 2013

• Improved service standards by motivating staff for up-selling and resolving
customer complaints.
Company industry:
Retail & Wholesale
Job role:
Management

Branch Teller

October 2009 - May 2011

Allied Bank Limited,

Bahawalpur, Pakistan

October 2009 - May 2011

• Ensured 100% compliance with internal controls and established banking
procedures.
Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Islamia University Bahawalpur, punjab, pakistan

August 2008

August 2008

Master's degree, Finance

Pakistan

The Islamia University of Bahawalpur

January 2008

January 2008

Master's degree, Finance

Pakistan

Islamia University Bahawalpur

June 2007

June 2007

Bachelor's degree, Hon's Managment Sciences and Information Technology

Pakistan

The Islamia University of Bahawalpur

January 2007

January 2007

Bachelor's degree, MS-IT

Pakistan

NFC Multan

April 2003

April 2003

Diploma, Instrumentation and Process Control

Pakistan

BISE BAHAWALPUR

June 2002

June 2002

High school or equivalent, Computer Science

Pakistan

Skills

Microsoft Office

Expert

Marketing

Expert

Business Development

Expert

Cash Management

Expert

Customer Service

Expert

Microsoft Office

Expert

Retail

Expert

Sales

Expert

Microsoft Excel

Intermediate

Cashier

Expert

Customer Service

Expert

Marketing

Intermediate

Store Management

Expert

Business Development

Expert

Cash Management

Expert

AUTOMATED TELLER MACHINE

Intermediate

AUDITING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

DEPOSIT ACCOUNTS

Intermediate

FINANCIAL ANALYSIS

Intermediate

LOANS

Intermediate

OPERATIONS

Intermediate

BANKING

Intermediate

BANKING SERVICES

Intermediate

INTERNAL CONTROLS

Intermediate

RELATIONSHIP MANAGEMENT

Intermediate

RESULTS FOCUSED

Intermediate

RETAIL BANKING

Intermediate

Administration

Intermediate

Teamwork

Expert

Management

Intermediate

Languages

English

Expert

Urdu

Expert

Arabic

Intermediate

Trainings and Certifications

Certifications

Person In-Charge Certified

Customer Services Executive Expert

Hobbies and interests

Squash
Basketball,
Inter-Regional Cricket (U-19),
Playing Cricket