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Ihab Nassef, Head of Learning & Development

Ihab Nassef

Head of Learning & Development

Proserv

Location
Egypt
Education
Bachelor's degree, business administration
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Head of Learning & Development at Proserv
  • Egypt - Cairo
  • My current job since October 2022
Learning & OD Manager at Fatura
  • Egypt - Cairo
  • February 2022 to October 2022
Learning & Organization Development Consultant at Maven
  • Egypt - Cairo
  • May 2017 to April 2022
Training Manager at Misr Takaful Insurance
  • Egypt - Cairo
  • February 2020 to February 2022
L&D & Commercial Manager at Tatweer International for Learning Technologies
  • Egypt - Cairo
  • May 2017 to May 2019

Developing learning content and open new business opportunists.

Learning & Development Manager at Trainera
  • Saudi Arabia - Jeddah
  • June 2014 to May 2017
Regional L&D Operations Manager at trainera
  • Saudi Arabia - Jeddah
  • January 2012 to May 2017
Learning & Development Supervisor at T-Smart, Training And consulting
  • Egypt - Cairo
  • January 2011 to August 2011

All the training operations such as “training materials, all the print outs, contact with the trainer, certificates and Updating the company website"

Project Manager at Act - Adventurous learning camps
  • Egypt - Cairo
  • January 2011 to August 2011
Multi Task Agent at TLS Contact (French Consulate)
  • Egypt - Cairo
  • July 2010 to January 2011
L&D Coordinator at Scitron Training and Consulting
  • Egypt - Cairo
  • November 2008 to November 2009
Customer Service Team Leader at Zedny for human development
  • Egypt - Cairo
  • July 2006 to November 2008

Education

Bachelor's degree, business administration
  • at Ain Shams University
  • July 2008

Specialties & Skills

Customer Service
+Endorse 1
Training Services
+Endorse 1
Project Management
+Endorse 1
Events Organizing
+Endorse 1
Operations Training
+Endorse 1
Leadership
+Endorse 0
Communications Skills
+Endorse 0
analyze and solve problems
+Endorse 0
Team Player
+Endorse 0
Coaching
+Endorse 0
Developing Teams
+Endorse 0
Selling Skills
+Endorse 0
Events Management
+Endorse 0
Commitment
+Endorse 0
Team Leadership
+Endorse 0
Leading Change
+Endorse 0
Change Management
+Endorse 0
Conflict Handling
+Endorse 0

Languages

English
Expert
Arabic
Expert

Memberships

Zedny Team for human development
  • Voulanteer
  • June 2006

Training and Certifications

Humen Resources Professional Diploma - HRPD (Certificate)
Date Attended:
March 2023
Relationships & Systems Coaching (Training)
Training Institute:
ICF
Date Attended:
August 2018
Duration:
160 hours
Managing Learning & Development (Training)
Training Institute:
CIPD
Date Attended:
July 2016
Duration:
32 hours
Hiring For Success (Training)
Training Institute:
Scitron Training
Date Attended:
February 2009
CELEMI Tango™ simulation game (managing tangible and intangible assets) (Training)
Training Institute:
Quest
Date Attended:
May 2007
PCT "Professional Certified Trainer" (Training)
Training Institute:
Logic Management Consulting
Date Attended:
April 2013
Managing Time Wisely (Training)
Training Institute:
Wilson Learning
Date Attended:
March 2012
Negotiating To Yes (Training)
Training Institute:
Wilson Learning
Date Attended:
June 2013
Simdustry Managing 3 Simulation "People, Finance & Strategy" (Training)
Training Institute:
Simdustry
Date Attended:
June 2013
CEO - Creating Experience Owners - Customer Care Course (Training)
Training Institute:
Customer Focus
Date Attended:
August 2013
Find Way To Say Yes - Customer Care Training (Training)
Training Institute:
Scitron Training
Date Attended:
February 2009
Simdustry Business simulation finance for non financials (Training)
Training Institute:
Simdustry
Date Attended:
January 2012

Hobbies

  • Football
  • Basketball
    I Used to play Basket ball in Egypt with Heliopolis club then I joined Al Ahly and the Egyptian youth National Team under 20 Years.