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Ihsan Mallah, Accountant, Bookkeeper

Ihsan Mallah

Accountant, Bookkeeper·Sacramento Jet Center

United Arab Emirates

Diploma, Cosmetology

Work experience

Total years of experience: 10 years, 4 months

Accountant, Bookkeeper

November 2009 - May 2011

Sacramento Jet Center

United States

November 2009 - May 2011

Dispatched service calls to technicians, directly assisted passengers with accommodations of transportation and hotel.
Worked with charter flights, NBA charter screening.
Accounts Payable, entery of expenses and invoices into Quickbooks,
filing, prepared billing, updated logs, reconciled credit card statements, oversee billings transaction, prepare weekly and monthly fuel report and invoice customers

Company industry:
Airlines
Job role:
Accounting and Auditing

Hair Designer

August 2006 - May 2011

Hairformation

United States

August 2006 - May 2011

Handled my own clientele as well as walk-ins.
Ranging from make-up application to hair design

Company industry:
Other Business Support Services
Job role:
Beauty and Fashion

customer Service representative

April 2004 - September 2007

Sacramento Jet Center

United States

April 2004 - September 2007

Answered calls, set appointments, dispatched service calls to technicians.
Directly assisted passengers with accommodation of transportation and hotel.

Company industry:
Airlines
Job role:
Customer Service and Call Center

Loan Processor

February 2005 - July 2006

SM Mortgage

United States

February 2005 - July 2006

Processed loans, answered enquiries via phone and fax.
Signing and filling, follow up on queries

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Teller

June 2000 - July 2003

Sacramento District Postal Employees Credit Union

United States

June 2000 - July 2003

Provided direct teller services to customers in-branch by completing monetary transactions.
Opened new accounts, assisted customers with specialized information
Provided excellent over the phone service to account holders by meeting company standards for first call resolutions

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

elite Acadamy

June 2003

June 2003

Diploma, Cosmetology

United States

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

Credit Card Processing
Expert
Credit Card Processing
Expert
QuickBooks
Expert
QuickBooks
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Reconciling
Expert
Reconciling
Expert
Customer Service
Expert
Customer Service
Expert
Quickbook
Intermediate
Quickbook
Intermediate
excel
Intermediate
excel
Intermediate
MS Word
Intermediate
MS Word
Intermediate
Customer service
Expert
Customer service
Expert
Credit Card Processing
Expert
Credit Card Processing
Expert
QuickBooks
Expert
QuickBooks
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Reconciling
Expert
Reconciling
Expert
Customer Service
Expert
Customer Service
Expert

Languages

English
Expert
Arabic
Intermediate