Ikram Rommani

Oversaw 100+ luxury brand shipments per month, ensuring 98% on-time delivery.
Developed tailored pricing proposals, optimizing costs by 15% while maintaining service excellence.
Provided expert guidance on international shipping, customs procedures, and logistics, proactively
assisting clients in navigating complex global trade operations.
Coordinated with global offices and agents to secure optimal transport solutions for high-value
shipments.
Responded to 50+ client requests monthly for quotations and special shipments while promoting
Worldnets premium logistics services.

-Managed a portfolio of high-profile clients, handling inquiries and ensuring
superior service delivery.
-Successfully integrated and maintained client data in CRM software, improving
data accuracy.
-Organized events and launched interactive website content, boosting
engagement by 20%.
-Tested new digital platforms, providing actionable feedback to improve user
experience

Delivered exceptional front and back-office support, enhancing guest satisfaction ratings by 12%. Assisted with reservations and administrative duties to ensure smooth

Delivered personalized product consultations, driving a 10% increase in sales.
Maintained strong client relationships, fostering brand loyalty.