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عماد بوكروم, Senior administration officer

عماد بوكروم

Senior administration officer·Lycee National School

لبنان

بكالوريوس, Business Management

الخبرة العملية

مجموع سنوات الخبرة: 13 سنوات, 0 أشهر

Senior administration officer

أغسطس 2018 - حتى الآن

Lycee National School

لبنان

أغسطس 2018 - حتى الآن

Provide assistance and support to the office principal in
problem solving, project planning and management, and
development and execution of stated goals and objectives.
 Supervise the work of employees in supporting roles, including
assigning workload and monitoring employee performance.
 Oversee and facilitate resources management and
administration procedures and documentation for the principal.
 Perform research and analysis on specific issues, as required,
and independently prepare non-routine letters and/or report,
which may be highly sensitive and confidential in nature.
 Serve as the primary point of administrative contact and liaison
with other offices, individuals, and institutions on operational
and programmatic matters concerning the office.
 Organize and facilitate meetings, conferences, and other special
events; coordinate and attend committee meetings, and
participate in committee discussions, as appropriate.
مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
إدارية

Senior sales representative

يناير 2017 - حتى الآن

Mega Prefab

بيروت، لبنان

يناير 2017 - حتى الآن

· Scouting for New Names and Projects and adding them to the system.
· Celled calls with Eng. For brief presentation for the products.
· Fixing meetings for company Int. in addition to drawing collection.
· Forwarding the drawings to design department to issue the quotation.
· Follow up with customer the quotation and set meetings along with our Eng. manager for discussion.
· Follow up working progress after signing.
· Follow up after the end of project.
مجال الشركة:
البناء والتشييد
الدور الوظيفي:
المبيعات

Administrative Manager

أكتوبر 2010 - ديسمبر 2010

Triumph Nig ltd

نيجيريا

أكتوبر 2010 - ديسمبر 2010

Producing corrugated boxes and light packaging
الدور الوظيفي:
إدارية

Administration

يوليو 2009 - أغسطس 2010

Technoshade S.A.R.L

لبنان

يوليو 2009 - أغسطس 2010

* Prepare comprehensive periodic reports on the achievements and performance of team
and individuals.
* Prepare cost Analysis and developing plans that ensure best practices leading to
productivity and efficiency.
* Develop a database of potential customers.
* Enhance money collection methods and approaches.
* Conduct training programs for salesmen on selling approaches and on after-sales service
Imad Bou Karroum Resume 2016
2
* Track inventory and transactions.
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
إدارية

Sales Representative

ديسمبر 2005 - ديسمبر 2006

Standard Chartered Bank–

لبنان

ديسمبر 2005 - ديسمبر 2006

& Responsibilities:
* Maintain and develop relationships with existing customers via meetings, telephone calls
and emails.
* Achieve monthly assignment of monthly target in Personal Loan and Credit Cards.
* Visit potential customers to prospect for new business.
* Act as a contact between a company and its existing and potential markets.
* Negotiate the terms of an agreement and closing sales.
* Gather market and customer information.
* Represent the organization at trade exhibitions, events and demonstrations.
* Negotiate variations in price, delivery and specifications with managers.
* Advise on forthcoming product developments and discussing special promotions.
* Gain a clear understanding of customers' businesses and requirements.
* Make accurate, rapid cost calculations, and provide customers with quotations.
* Feed future buying trends back to employers.
Copy Tech- Minolta printers, copiers and fax
مجال الشركة:
البنوك
الدور الوظيفي:
المبيعات

Sales Representative

نوفمبر 2004 - نوفمبر 2005

Lebanon

نوفمبر 2004 - نوفمبر 2005

* Maintain and develop relationships with existing customers via meetings, telephone calls
and emails.
* Visit potential customers to prospect for new business.
* Negotiate the terms of an agreement and closing sales.
* Achieving my monthly target assigned.
مجال الشركة:
البنوك
الدور الوظيفي:
المبيعات

Customer Service Officer

-

Mashreq Bank Group April2007 – April2009

الإمارات العربية المتحدة

-

* Achieve assignment of the target for (PLF AND AUTO) loans.
* Provide a high quality, value-added customer service to customers throughaccurate
information and assistance in a user-friendly manner.
* Providing efficient telephone and communication services.
* Ensure that all transactions are done promptly and correctly and that all transactions are
balanced with the documentation received.
* Carry out an end of day balance after close of business each day.
* Filing of various reports concerning receipting.
* Contribute to the development and implementation of customer service measurement
process.
* Provide support and co-operate with fellow team members in order to maintain a
positive work environment.
* Investigate and follow-up complaints received from customers.
* Promote the image of the company as a caring and courteous entity in all dealings with
members of the public and staff.
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

C&E American University

يونيو 2004

يونيو 2004

بكالوريوس، Business Management

لبنان

عرض المرفق

Skills

Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert
Sales
Expert
Sales
Expert
CLOSING
Expert
CLOSING
Expert
COST ANALYSIS
Expert
COST ANALYSIS
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT MONEY
Expert
MICROSOFT MONEY
Expert
SALES
Expert
SALES
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
TRAINING PROGRAMS
Expert
TRAINING PROGRAMS
Expert
VENTAS
Expert
VENTAS
Expert
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
Customer Service
Expert
Customer Service
Expert
Marketing
Expert
Marketing
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

التدريب
sales representative
blom bank
Jul 2003

الهوايات

  • swimming and music