General Restaurant Manager
Abd El Wahab Lebanese Restaurant
Total des années d'expérience :22 years, 2 Mois
Coordinate daily Front of the House and Back of the House restaurant operations
• Regularly review product quality
• Scheduling
• Organize and supervise shifts
• Daily briefing for all staff
• Coordinating daily restaurant management operations
• Controlling checklists (opening, closing, bar, kitchen, toilets, store room)
• Ensure compliance with sanitation and safety regulations
• Maintain the company SOP
• Train new and current employees on proper customer service practices
•Understand building capability through Cross training
• Appraise staff performance and provide feedback to improve productivity
• Provide feedback and coaching to the Team regularly
• Create detailed reports on weekly, monthly, annual revenues and expenses
• Monthly salaries
• Responsible for inventory control of all perishable and non-perishable goods
• Maintain records of staff periodic manner and operating costs.
• Ensure cash control policies and standards are maintained through the Point-of-Sale system.
• Control operational costs and identify measures to cut waste
• Reservation Control
• Dealing with groups
• Manage restaurant’s good image and suggest ways to improve it
• Delivering superior food and beverage service and maximizing customer satisfaction
• Respond efficiently and accurately to customer complaints
• Increasing sales by using the sales techniques
managing new small catering company
- Event Management - Cost Control - Wine Courses - Purchasing management - Food Hygiene -Kitchen management