Senior International Consultant (Recruiting Team) 6 Months Contract
BOOZ ALLEN HAMILTON
Total des années d'expérience :23 years, 2 Mois
• Maintained responsibility for developing and leading a highly functioning team of talent acquisition and mobility professionals delivering diverse talent for hire against the internal infrastructure and corporate roles
• Built knowledge of the client's business and lead a team which embodies an excellent client service orientation resulting in a successful partnership with hiring managers.
• Designed relevant and appropriate talent strategies centered on attracting and hiring highly skilled, diverse talent for internal infrastructure and corporate roles.
• Developed strategies and provided coaching, and executed initiatives to drive diverse candidate pipeline development.
Managed daily activities and supported services of assigned staff to ensure effective efficiencies in compliance with corporate policies and procedures.
Planned, organized and controlled policies and programs encompassing employment and staff functions.
Provided management guidance and controlled for the efficient utilization of human resources to include assignment, performance and training of department.
Represented the recruitment arm of the organization to program leadership on all staffing related issues.
Followed up on new business opportunities and setting up meetings
Planned and prepared company presentations to introduce the company and its services to major clients
Provided management with market feedback and ensured alignment with current market trends in recruitment and staffing
Orchestrated and performed a variety of professional and administrative recruiting functions in support of identifying, interviewing, evaluating and selecting qualified employees to effectively meet the organization’s staffing requirements. Used an automated tracking system, identified candidates from numerous sources, initiated ads, screens and qualified candidates and performed reference checks.
Quotas met and exceeded at 130%
Recruited simultaneously on 4 Government Contracts, while developing and implementing canvassing plans for the whole team
• Wrote Canvassing Budget Plan
Translated Documents from English to Arabic and vice versa
Pursuing Program/Project Management Certification
Managed all operations and personnel at the Regional Accessions Center (RAC). Managed and tracked the overall Accessions Recruiting and Processing Goals and Objectives. Managed start up of the Northeast Regional Office.
Recruiting quotas met and exceeded 45% for $5 Billion government grant
Led development of the NE Regional office to grow into a profit center
Developed an Overall Operational Budget of the RAC
Increased employee from 4 to 18 in NJ, VA, MD and India, maintaining employee retention of 100%
Delivered qualified candidates to the Deployment Center in order to meet the INSCOM fill rate
Ensured timely processing of linguists
Drove overall productivity of the recruiting and processing funnel through the DEPCEN
Practiced conflict resolution with SMEs
Oversaw the RAC Arab American Outreach Program
Promoted from Recruiter to Regional Manager to General Manager within 9 months
Co-founded the company, developed marketing strategy and conduct sales for The Lawyer’s Assistant legal software, a multi-use software which simplifies general practice by replacing multiple software applications for litigation, real estate, immigration, etc. Provided on-site product demonstrations, sales, support and training.
Established territories in predominantly Arabic communities in NJ, NYC, FL and CA by analyzing
demographics via the Lawyer’s Diary and then with subsequent cold calls to prospective attorneys
Talented at selling in both English and Arabic, opening the discussion in English, switching to Arabic to establish a level of comfort, then closing the deal in both languages
Successfully sold $10, 000+ of the software within 2 months of final release
Develop Relationship Based Direct Marketing Strategy with mass mailings, follow up phone calls and on-site visits and demonstrations
Utilize state of the art video internet technology to produce video emails with conferencing that introduce the software and demonstrations
Customized software to meet the law office’s needs through probing interviews and analysis of their documents and office management requirements
Assisted IT with on-site implementation
For major telecommunications giants responsible for training and mentoring new hires, managing existing staff, opening and closing the store and maintaining the showroom. Managed inventory and sales receipts. Charged with providing outstanding customer service and working with the sales team to meet monthly sales quotas.
• Talented at helping customers, reluctant to purchase due to a language barrier, by conversing in their native tongue, usually Arabic or French, establishing rapport and closing the deal
Successfully met and exceeded monthly sales quota since date of hire
Achieved highest quality customer service rating and #2 in sales quota in the NYC District
Led the sales staff by providing daily sales strategies and techniques to help them exceed quota
Easily assimilated to an unfamiliar work and cultural environment
Agent for the company that held the MCI license for the Middle East. Oversaw customer service, billing, collections and process improvements. Effectively resolved problems, despite the challenges.
Generated $2.5+ M in revenue from the sale of 5000+ systems
Managed 100 Call Center Help Desk Representatives. Initiated and monitored quality control processes. Designed and implemented a billing system for the service centers. Managed claims and collections. Trained new and existing employees for sales and customer service.
Generated $10-15, 000 per day in revenue
Improved customer service 85%
Increased employee production 70%+ by reducing paper workflow by 90%