Assistant People Manager
Cathay Pacific Airways
Total years of experience :19 years, 1 Months
Major Responsibilities:
Oversee the over-all functions of Human Resource Department within the Division, coordinate with all the HR and related requirements of the department within the Division; liaise with the Group HR Department whenever required.
Line Functions of the Department:
i. RECRUITMENT - local and international recruitment (from sourcing up to onboarding), from all three identified staffing levels (i.e. management/supervisory; rank and file; labour)
ii. TRAINING/LEARNING & DEVELOPMENT - conduct gap analysis, design, implement and evaluate training modules across the organization both at individual and staff levels
iii. ORGANIZATIONAL DEVELOPMENT - succession planning, change management (linked to training/L&D); processes and procedures
iv. COMPENSATION & BENEFITS - ensuring requests for promotion, change of status, benefits are processed and administered
v. EMPLOYEE RELATIONS - catering to employee grievances, well-being activities
vi. EMPLOYEE RECORDS - ensuring each employee has a well-kept file documenting his past and current activities
Major accomplishments: Establishing the various sections within the HR Department.
Others: Involved in projects initiated by Group HR. (E.g. new recruitment guidelines for the hiring manager, onboarding program for new hires - guide for line managers and the new hire.)
Consultancy Role (outside of ABA Logistics):
•Developed and facilitated workshop on Team Building and Culture Change for FMCG Finance Department of Ali Bin Ali and Partners (another company within Ali Bin Ali Group), in collaboration with (by request of) General Manager for FMCG Finance. Involved in the whole process from conceptualization, development of workshop presentation and materials to actual delivery of program. Developed a booklet on the workshop to incorporate the results/learning during the session for distribution to the participants (to ensure continuity of learning), evaluation and follow-up regarding the workshop.
Nature of the business: Call Center / BPO
Initiated the establishment of the new Employee Relations and Records Section
Directly Reports to: HR Director
Major Responsibilities:
Oversee the over-all functions of the Employee Relations and Records Section of the Human Resource Department through direct management of the team members and their respective functions; Generate reports as needed by the Director (such as, but not limited to, MANCOM reports); Conducts interviews when needed.
Line Functions of the Section:
i. EMPLOYEE RELATIONS
New Employee Orientation; Employee Surveys; Operations Incentive Programs (Spiffs, Attendance Rewards Program); Team Building Activities; Focus Group Discussions; Fun Activities/Special Events/Wellness Programs (complete project management of events . Also oversees the health program for the employees (concurrent HMO, nurses on duty, municipal health permits, Annual Physical Examination, building sanitation requirements). Issuance of permanent Company IDs. Attends to employee grievances when needed.
ii.EMPLOYEE RECORDS - Records Management for 201 files, Disciplinary Logs, Performance Management/Evaluation, Coaching Logs, Certification Week Results, Issuance of Probationary and Regularization Contracts, Administration of Exit Surveys and generation of Attrition reports, Documentation and processing of personnel movements (promotion, transfers); Processing of inclusion lists for payroll purposes (collaborating with Accounting Department for pay issues); Issuance and processing of employee clearance and certificate of employment (for various purposes). Keeps track of attrition rate and headcount.
Major projects:Employee Handbook, Website management, HR Processes, Company-wide policies
Nature of the business: Call Center / BPO
Directly reports to: HR Manager
Major Responsibilities:
Oversee the over-all functions of the Recruitment and Selection Section. Responsible for introducing new techniques for facilitating the function of the section specifically with regards to test administration and reports generation. Keeps track of the recruitment targets and exhausts all possible resources to deliver targets on time. Introduces and proposes programs for enhancing target hit rate through data gained from surveys and reports. Manages the team with their respective functions. Conducts final interviews and provides recommendation. (Employee Records function was integrated in the function of Recruitment and Selection prior to the establishment of Employee Records Section in July 2006).
Line Function of the Section:
Conducts initial and final interviews for manpower requirements centerwide; generate contracts for new-hires and trainees; conduct employee orientation; oversee records management; generates surveys and reports; administer and interpret psychological tests to ensure job-fit; administer exit surveys and generate reports.
Reason for Leaving: Was assigned to spearhead the new section: Employee Records and Relations.
Initiated the establishment of strategic Human Resource Department
Directly Reports to: Finance and Admin Division Manager
Major Responsibilities:
Oversee the over-all functions of the whole department which includes Recruitment and Training, Compensation and Benefits; prepares reports and attends MANCOM; Responsible for the formulation and implementation of HR policies and guidelines; Initiates programs for the well-being of the employees; attends to employee grievances when needed; in direct consultation with the company lawyer for employee issues.
Academic Courses completed. For completion of comprehensive exams and thesis
•One of the TEN OUTSTANDING STUDENTS OF REGION III, Philippines (2004) •Third Top Graduate of the whole graduating batch of 2004 (university-wide) •Gold Medalist for Academic Excellence – CUM LAUDE •Gold Medalist for Leadership •Gold Medalist – The Presidential Award for Leadership •Gold Medalist – The Centro Escolar University Alumni Foundation Science Chapter for Outstanding Performance in Psychology •Gold Medalist – The Malolos Uliran Award for Leadership •2004 Best Thesis in Science: ‘The Nature of Reinforcement and the Academic Performance of Children: An Experimental Study’ •Certificate of Recognition in Academics, Leadership and Committee Work (2004) •Certificate of Recognition in Academics, Leadership and Committee Work (2003) •Certificate of Recognition in Academics (2002) •Certificate of Recognition in Leadership and Committee Work (2001) •Presidential Scholarship (2003-2004) •University Partial Scholarship (2003 – 2004)