Iman Iskander, Facility manager

Iman Iskander

Facility manager

A.B.I. Photography

Location
Canada
Education
Bachelor's degree, Architecture
Experience
32 years, 3 Months

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Work Experience

Total years of experience :32 years, 3 Months

Facility manager at A.B.I. Photography
  • Canada
  • My current job since January 1996

Architecturel, Photography, and graphic design
 Increased the number of corporate accounts by 70%, through successful client development
 Negotiated with external vendors to secure the most advantageous terms
 Estimated and quoted custom jobs, credit and contract terms, warranties and delivery dates.
 Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
 Consistently secured new accounts, resulting 30% increase in year over year revenue.
 Up sold add-on services to existing customers, generating incremental revenue of 20%from the portrait studio, and Custom Framing department.
 Grew the digital restoration clients’ accounts from 100 to 450
 Ensured customer satisfaction by maintaining after sales follow-up
 Initiated and executed sales/marketing and promotional effort for corporate and individual accounts
 Performed risk management regarding supply contracts and agreements
 Booked and arranged seminars, sales events, and trade show materials
 Developed, maintained, and updated reports, data base to support operational requirements
 Finalized orders details, and delivery

project coordinator at St.Mary and St.Mark
  • Canada
  • My current job since January 2012

Acted as small Projects Coordinator for five different facility projects and events
 Researched suppliers of raw materials, and finished goods and collaborated with purchasing
department to obtain samples for process validation and functionality.
 Attended cross-functional product meetings to discuss parts sourcing, lead times and
production schedules
 Performed technical analysis and economic studies of cost, operation and safety aspects of
production facilities
 Managed continuous improvement projects in alignment with category strategies
 Monitored costs, timescales and resources used to achieve planed design.
 Drafted detailed drawings of bookstore interior design project, specifying dimensions and
materials needed

Design, drafting at Mano Development Group
  • Canada
  • January 2011 to January 2012

Drawing and Elevation Changes
Mano Center located in Campbell North, St. Albert
 Prepared changes to the drawings, reported to the P. Eng structure and the P. Eng Architect,
for a project of 2 M, strip Mall commercial building
 Drafting and prepared the drawings changes, using Sketch up
 Freehand sketching for section, and elevation changes in the drawing
 according to the structure drawings

Music Festival Door Monitor (Volunteer) at Rotary Club St.Albert
  • Canada
  • January 2009 to January 2012

Filled out a label for each selection the participant has entered.
 Arranged the table set-up of the adjudicator, Set up the venue signs
 Updated program session information to the actual session

Cosmetics Line Manager at Hudson's Bay (Department Store Chain)
  • Canada
  • March 1992 to June 1996

(Lancôme Paris, Monteil Paris, Lancaster, and Roc)
 Collected, monitored and evaluated customer requirements to achieve desired delivery time
and order fill rates.
 Effectively managed departmental expenses to stay within allocated budget
 Shared product knowledge with customers while making personal recommendations
 Maintained friendly and professional client interactions
 Provided a variety of cosmetics, and skin care products sale
 Ensured customer satisfaction by maintaining after sales follow-up
 Promoted new product and met sales target
 Organized, planned special events to generate and increase sales
 Displayed products, stocked order, monitored inventory
 Attended and completed a full customer service training course

Education

Bachelor's degree, Architecture
  • at Faculty of Fine Arts Institute, Alexandria University
  • June 1987

Architecture Design of a Music Academy in Alexandria  Member of the Engineering Association of Alexandria  European Architecture research project for the light buildings solution  Attended an Interior Design workshop -Faculty of Fine Arts Institute, Alexandria University 1987 Bachelor Degree - Architecture -Urban Design Certificate 2015 CITY Of EDMONTON Course -Project Management Prep. Course,Edmonton 2013 -Alberta School of Drafting,Edmonton, Canada 1992 Successfully completed AutoCAD Applications

Specialties & Skills

Project Management
Procurement
Decoration
Planing
APPROACH
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
DATABASE ADMINISTRATION
DELIVERY
FRAMING
MARKETING
MATERIALS MANAGEMENT

Languages

English
Expert
Arabic
Expert