Public Relations and Communications Specialist
A.K.Enterprises
Total years of experience :11 years, 11 Months
Developed and distributed online marketing communications including but not limited to press releases, media advisories, and product announcements/descriptions.
Developed and maintained positive relationships with internal and external stakeholders
Tracked digital metrics across all channels to capitalize on areas where we attract the most interest and to develop those where we haven't yet engaged an audience.
Led and implemented issues management tactics for client campaigns.
Implemented marketing strategies and developed marketing materials for client & internal activities
Coordinated logistical aspects of marketing programs for events and special projects
Conducted media monitoring for clients and distributed daily reports
Trained junior staff members on implementing company best practices and day-to-day tasks
Created personalized content for AH Media’s social media accounts (Instagram, Facebook, TikTok ect.)
Posted on their feeds daily to increase engagement with their brand
Increased AH Instagram and Facebook followers by 18% and 35% respectively
Created and Managed their Social Media Calendar
Assisted with website and blog content creation
Welcomed and escorted customers to their seats, presenting menus and detailing daily specials.
Provided recommendations on food and beverages, addressed inquiries, and accurately recorded orders.
Delivered food and drinks promptly, ensuring accuracy with each table's order.
Checked in with patrons to ensure their satisfaction and promptly addressed any concerns or special requests.
Processed payments, issued receipts, and managed cash and credit card transactions efficiently.
Maintained cleanliness and organization within
assigned section, arranging and clearing tables as necessary.
Collaborated closely with kitchen and bar staff to ensure a smooth dining experience.
Assisted with closing duties, including cleaning and restocking server stations.
Overseeing daily office operations, including maintaining office supplies, equipment, and facilities to ensure smooth functioning.
Providing comprehensive administrative support to staff and management, including managing calendars, scheduling appointments, and organizing meetings.
Handling incoming and outgoing correspondence, emails, and other documents, ensuring timely distribution and appropriate filing.
Maintaining and updating databases and filing systems, ensuring accuracy and accessibility of information for efficient retrieval.
Assisting with travel arrangements for staff, including booking flights, accommodations, and transportation as needed.
Supporting the planning and execution of events, workshops, and meetings, including logistics, catering, and participant coordination.
Assisting with budget monitoring, expense tracking, and processing invoices and payments in accordance with organizational policies.
Serving as a liaison between internal teams and external stakeholders, including answering inquiries and coordinating communication.
Maintaining accurate records and preparing reports as needed, ensuring compliance with organizational standards and procedures.
Providing general office support as required, including answering phones, greeting visitors, and handling inquiries in a professional manner.
I've discovered my passion in the public relations and marketing field, and I'm thrilled to announce that I graduated top of my class! It stands as one of my most significant accomplishments to date. Throughout my academic journey, I consistently excelled, achieving perfect scores on many tests with 100/100 marks.
I pursued studies in Political Science and Communications at the University of Toronto for three years, maintaining a GPA of 3.0. However, during my final year, I encountered a significant personal challenge when my father was hospitalized and subsequently fell into a coma. Devoted to supporting my family during this difficult time, I made the difficult decision to prioritize their care and was unable to continue my studies as my father remained in a coma for six months. Tragically, my father passed away, and following this period of mourning and reflection, I made a deliberate choice to return to academia. Driven by a renewed commitment to my educational and professional growth, I enrolled in a program focused on Public Relations and Communications. Despite the challenges I faced, I excelled tremendously in this program, leveraging my previous academic experiences and newfound determination to achieve academic success.