Area Sales Supervisor
Madi International
Total years of experience :13 years, 8 Months
- Increased sales by 15% year-over-year
- Developed and implemented a successful VIP marketing program that resulted in a 20% increase in customer retention.
- Managed a portfolio of high-value accounts, including specialty retailers, and independent beauty salons.
- Identified and cultivated relationships with high-volume customers, understanding their needs, and developing marketing and sales strategies to meet those needs.
- Set and tracked sales goals, developed and implemented sales strategies, and motivated and coached sales staff.
-Ensured that the right products were in the right place at the right time, and that inventory levels were kept at a minimum to avoid waste.
-Assisted in developing and implementation of marketing and promotional campaigns.
- Resolved customer complaints, answered questions, and provided product recommendations.
-Provided training on products, sales techniques, and customer service for the sales team.
- Ensured that all sales and marketing activities complied with company policies and procedures.
• Handle VIP clients to make sure their needs are properly met
• Analyze consumer buying patterns and deliver the needed reports
• Identify customer needs and finding solutions through the existing gowns
• Perform quarterly stock counts, and follow-up on variances
*Training of the sales team members
*Handling VIP customers
*Assist the visual merchandiser
A famous Italian fashion brand, that have different stores all over Lebanon
Assistant Store Manager
Duties & Responsibilities
* Training of the sales team members
* Cash responsibility
* Inventory
* Assist the visual merchandiser in displaying the merchandise
One of the trendiest ladies fashion brand in the Lebanese market
Store Manager
Duties & Responsibilities
* Preparing sales team schedule
* Ensure zero discrepancy in inventory
* Train the sales team
* Assist the visual merchandiser in displaying the merchandise
Piaff gained the reputation of being a luxurious boutique in a high-end fashion market
Head of Sales team
Duties & Responsibilities
* Direct customer service
* Building professional relationship with customers
* Assist the store manager in various tasks
* Train and help the sales team to be more effective and efficient
Oct/2005- July/2006 Charmereine Institut De Beautee Beirut Diploma in Make-up and Esthetic Affairs
Oct/2002- July/2003 Lycée Palais Des Pins Choueifat Baccalaureate Literature