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Imane CHOUIHAB, IT digital business analyst

Imane CHOUIHAB

IT digital business analyst·AXA Insurance Gulf

United Arab Emirates

Master's degree, Engineering

Work experience

Total years of experience: 16 years, 1 months

IT digital business analyst

September 2016 - Present

AXA Insurance Gulf

Dubai, United Arab Emirates

September 2016 - Present

- Gather user requirements and detailed functional specification (AGILE methodology)
- Conduct workshops with business teams to analyze and prioritize customers’ needs
- Data mapping between front-end and back-end (web services)
- Coordination of online Payment services for Life & Savings (card payment)
- Forecasting the cost of E-commerce road-map projects 2017

Company industry:
Insurance & TPA
Job role:
Information Technology

IT project manager

June 2014 - June 2016

Société Générale(Corporate and Investment bank)

France

June 2014 - June 2016

Context: Reorganization of analytical structure

- Coordination of referential streams impacted by the reorganisation
- Project Budget sizing and planning followed up
- Organisation of internal and external OPCO
- Test environment set up, UAT Planning, testing coordination
- Regular Reporting to top management and operation committee
- Management of different crises, coordination between top management and technical team and monitoring of alerts
- Regular communication to all project staff and regular update with progress

Company industry:
Banking
Job role:
Management

Senior Business Analyst

June 2014 - June 2016

Société Générale (Corporate and Investment bank)

France

June 2014 - June 2016

Context: Regulatory stream (EMIR, REMIT and CRS regulations)

- Gather user requirements and detailed functional specifications
- Follow up the off-shore development (located in Bangalore, India)
- Management and coordination of Business

Company industry:
Banking
Job role:
Information Technology

Business Analyst

September 2012 - June 2014

BNP PARIBAS Securities Services Bank

Dubai, United Arab Emirates

September 2012 - June 2014

Context: GEODE Project (Global End Of Day Expected Closure) is a World Wide application of a cash flow forecast within 14 branches : Europe, Asia, America and Australia

-Requirements analysis and implementation of short to medium term intraday treasury projects
- Providing test plan (HP Quality Centre)
- Follow up the off-shore development (located in Chennai, India)
- Piloting of Business User Acceptance Testing (UAT): test environment set up, UAT Planning, coordination testing between analysis and development teams, the on-going communication with all stakeholders and achieving Signoff (UAT)
- Supervision of the World Wide Roll out process and change management: release follow up progress, user training for the new features, activation process, follow up and coordination of the data migration process
- Technical and functional support (day/night): follow up of night batches processes, fixing functional and technical incidents, piloting of crises and communication to users
- Follow up of production KPI: Team workload, activity reporting, support quality and client satisfaction survey
- Application Booster methodology as part of CMMi 3 context

Company industry:
Banking
Job role:
Information Technology

IT Analyst developer

April 2010 - September 2012

BNP PARIBAS Securities Services Bank

France

April 2010 - September 2012

Context: GEODE Project (Global End Of Day Expected Closure) is a World Wide application of a cash flow forecast within 14 branches : Europe, Asia, America and Australia

- Participation in project migration: application of a daily matching of treasury flows, treasury incident follows up, rate and index referential and PNL.
- Development of new requirements and ensured the completion of their implementation, tests and deployment.
- System Analysis and defects resolution
- Involved in New US (New-York) entity integration
- Technical and functional support (day/night): Follow up of intraday and night batches processes to ensure smooth running of business activity, functional and technical incidents fixing, communication with Operational users in case of system malfunction

Company industry:
Banking
Job role:
Information Technology

Education

Orleans university

April 2010

April 2010

Master's degree, Engineering

France

Major: Information technology, knowledge systems engineering and management

Skills

End User Training

Expert

Project Delivery

Expert

User Acceptance Testing

Expert

System Requirements

Expert

Project Coordination

Expert

Bank regulation

Expert

Business requirement analysis

Expert

CHANGE MANAGEMENT

Expert

Customer relationship

Expert

Pre and post ‘go-live’ project preparation

Expert

Oracle, Sybase ASE /IQ, MySQL

Expert

HP Quality Center, JIRA

Expert

Reporting and communication

Expert

System and integration testing including UAT

Expert

CMMI 3 project management methodology

Expert

Project Budget sizing and planning followed up

Expert

UML & MERISE

Expert

ExtJS3, Struts, Hibernate

Intermediate

JAVA/J2EE

Intermediate

Project Coordination

Expert

System Requirements

Expert

User Acceptance Testing

Expert

Project Delivery

Expert

End User Training

Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Hobbies and interests

Classical singing
Travel