Imbiyas Najumudeen

● Preparation of the technical submittals (technical data sheets, schedule of
materials, compliance statements, data sheets etc.) as per the project/client
requirements.
● Preparation of Valve Drawings in AUTO CAD and maintaining the database of
technical submissions.
● Selection of valves/control valves as per the requirement
● Preparation of technical reply to consultant’s comments.
● Providing technical assistance to sales engineers.
● Liaising with service team for any customer support required for after sales.
● Maintenance of the database and status of submissions.
● Preparation of weekly reports for the management.
● Preparation of techno-commercial proposal.
● Preparation of reports for the management for submitted proposals.
● Maintenance of proposal database and supporting documentation.
● Providing support to customers for the submitted proposals.
● Report to management about any inquiries related to the items not in
general standard scope of supply.
● Technical Support to the management in sourcing any non-standard
product.
● Preparation product comparison.
● Preparation of reports on product performance / quality.
● Coordination with the different departments for any product related
support.

Supporting sales executives with solution selling into prospect account
base
● Partnering with sales executives to plan, prepare and execute on strategic
deals in complex sales cycles
● Modeling the financial business case associated with each sales
opportunity
Job Brief
Responsibilities
● Support sales executives with solution selling into prospect account base
● Partner with sales executives to plan, prepare and execute on strategic
deals in complex sales cycles
● Model the financial business case associated with each sales opportunity


OTHER DUTIES & RESPONSIBILITIES
● Successfully match customer pain/requirements to proposed solutions
● Create and deliver powerful presentations and demos that clearly
communicate the uniqueness of the value proposition
● Manage all technical aspects of RFP / RFI responses
● Effectively communicate client needs to the R&D teams for future product
enhancements
● Collect and document competitive intelligence

Technical support via Call, Email and Live Chat
Cloud and GPS Server Diagnosis and Troubleshooting
Troubleshooting networking devices such as IP cameras, DVRs and NVRs
Switch and Router configuration
Sales, Pre-sales and After sales Support