SENIOR CUSTOMER SERVICE OFFICER
AIR INDIA SATS
Total years of experience :4 years, 0 Months
At IGI T3
I as Customer Service Assistance for Service of passenger holding the key responsibilities
Assisting passenger queries Passenger check-in (Sita Laison Software).
•Documents verification. Reservation.
•Transfer Operations of passenger from International, Domestic Airline.
•Deportees, HOP, INAD. Arrival and Departure.
•Connecting, Misconnected international, domestic Passenger.
•Coordinated changes in schedules and other pertinent information to clients at the soonest possible time.
•Handled passenger service and ensured that passenger are well assisted