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Emran Aloul, Amazon home Services Associate

Emran Aloul

Amazon home Services Associate

Amazon - United Arab Emirates

Location
Jordan - Amman
Education
Diploma, Advanced Software Development In Full-Stack JavaScript
Experience
3 years, 9 Months

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Work Experience

Total years of experience :3 years, 9 Months

Amazon home Services Associate at Amazon - United Arab Emirates
  • Jordan - Amman
  • June 2020 to December 2020

help the customers to book the needed services and solve problems pre and post the service, maintain customer happiness

ID Migration Associate at Amazon
  • Jordan - Amman
  • December 2018 to May 2020

handle account change requests, solve log in issues and escalate the technical issues for the concern department

Customer Services Representative at Souq.com/Amazon – Since
  • Jordan - Amman
  • November 2017 to December 2018

handle customers inquiries and solve the problems, escalate the problems if needed to the concerned department

Call Center Agent at CIT Arabi
  • Jordan - Amman
  • August 2017 to October 2017
Site Engineer at Nofalhounsing
  • June 2014 to September 2014

at Unitel Company with Zain Company Project - Fiber to The
Home (FTTH) - Since 10-12-2016 to 1-5-2017.

Education

Diploma, Advanced Software Development In Full-Stack JavaScript
  • at Abdul Aziz AL Ghurair School of Advanced Computing (ASAC)
  • July 2021

Languages: HTML, CSS, JavaScript, SQL. Frameworks: Node.js, React.js,React-Native, Redux.js.

Bachelor's degree, Mechanical Engineering
  • at Al-Balqa' Applied University
  • February 2015

Specialties & Skills

Call Center
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Customer Service
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Engineering
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3D DESIGN
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AUTOCAD
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MICROSOFT EXCEL
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MICROSOFT OFFICE
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MICROSOFT WORD
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READ
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SOLIDWORKS
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Languages

Arabic
Expert
English
Expert