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Emran  Aloul, Amazon home Services Associate

Emran Aloul

Amazon home Services Associate·Amazon - United Arab Emirates

Jordan

Diploma, Advanced Software Development In Full-Stack JavaScript

Work experience

Total years of experience: 3 years, 9 months

Amazon home Services Associate

June 2020 - December 2020

Amazon - United Arab Emirates

Amman, Jordan

I found this job using Bayt.com

June 2020 - December 2020

help the customers to book the needed services and solve problems pre and post the service, maintain customer happiness

Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

ID Migration Associate

December 2018 - May 2020

Amazon

Amman, Jordan

December 2018 - May 2020

handle account change requests, solve log in issues and escalate the technical issues for the concern department

Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Customer Services Representative

November 2017 - December 2018

Souq.com/Amazon – Since

Amman, Jordan

November 2017 - December 2018

handle customers inquiries and solve the problems, escalate the problems if needed to the concerned department

Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Call Center Agent

August 2017 - October 2017

CIT Arabi

Amman, Jordan

August 2017 - October 2017

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Site Engineer

June 2014 - September 2014

Nofalhounsing

June 2014 - September 2014

at Unitel Company with Zain Company Project - Fiber to The
Home (FTTH) - Since 10-12-2016 to 1-5-2017.

Job role:
Civil Engineering

Education

Abdul Aziz AL Ghurair School of Advanced Computing (ASAC)

July 2021

July 2021

Diploma, Advanced Software Development In Full-Stack JavaScript

Jordan

Languages: HTML, CSS, JavaScript, SQL. Frameworks: Node.js, React.js,React-Native, Redux.js.

Al-Balqa' Applied University

February 2015

February 2015

Bachelor's degree, Mechanical Engineering

Jordan

Skills

Call Center
Expert
Call Center
Expert
Customer Service
Expert
Customer Service
Expert
Engineering
Expert
Engineering
Expert
3D DESIGN
Beginner
3D DESIGN
Beginner
AUTOCAD
Beginner
AUTOCAD
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT EXCEL
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT OFFICE
Beginner
MICROSOFT WORD
Beginner
MICROSOFT WORD
Beginner
READ
Beginner
READ
Beginner
SOLIDWORKS
Beginner
SOLIDWORKS
Beginner
Call Center
Expert
Call Center
Expert
Customer Service
Expert
Customer Service
Expert
Engineering
Expert
Engineering
Expert

Languages

Arabic
Expert
English
Expert