Personal Banking Manager
Meezan Bank Limited
Total years of experience :23 years, 11 Months
Day to day Responisilities:
• Customer Services including Account opening, Checque book issueance
• Providing leadership to internal project teams and clients.
• Manage the Project costs and create monthly reports, including profit and loss.
• Maintaining customer relationship to achieve long-term retention & satisfaction.
• Reporting project progress to a project sponsors & senior management.
• Experience of managing change within CRM, Marketing and Finance systems.
• Demonstrated ability to work with and support cross-functional project teams.
• Ability to manage multiple projects simultaneously and under pressure.
• Strong attention to detail and focus on task completion.
• Internal and External Stakeholders management.
• Promptly escalating any quality or integrity issues.
• Identifying project risks and planning with appropriate people to resolve them.
• Responsible for Project definition, process management, documentation and resource allocation.
• Ability to gain results through others.
• Knowledge of project management methods.
• Able to continuously meet targets and surpass expectations.
• Having the necessary drive and enthusiasm required for a tough competitive industry
• Responsibilities include soliciting fresh customers, to solicit deposits from existing customers and walk-in customers.
• To promote the highest level of customer services.
Day to day Responisilities:
• Client Sales
• Manage Branch Compliance of all files
• Branch Trainer
• Review and enforce company policies and procedures
• Sales Requests for Training & Functionality
• Transactional Product Sales
• Process Flow Improvement
• Creation of Training Documents
Day to day Responisilities:
Develop contacts with dealers, and corporate sector regarding sales of connections and collection of bills from corporate sector, Data Entry of our Customers, Issuance of SIMS, and Front Line Job.
Ensure customer service is of the highest standards at all times.
Managing a team, including sales executions & assistant managers
Planning events and promotions for the store
Interviewing and recruiting new staff
Organizing staff training and development
Establishing, managing and regularly reviewing the store grading systems to ensure optimum stock levels.
Analyzing sales figures and forecasting future sales volumes to maximize profits.
Using IT databases to record sales figures, for data analysis and forward planning.
Textile Industries
Selling connections &
Responsible for delivering projects against agreed scope, budget, schedule & customer expectations.
Producing stage plans, highlight reports, risk logs, requests for change etc.
Providing strategic direction during the implementation stages.
Managing client expectations by ensuring the delivery of the highest quality service
Telecommunication
Telecommunication