Strategy Project Manager
Primary Health Care Corporation
Total years of experience :17 years, 7 Months
● Built a Corporate Project Management Office by creating a standard framework, processes, procedures and templates to follow for all operational projects
● Led a GAP analysis workstream to review and assess PHCC’s progress against the 64 recommendations and 10 patient pledges as defined within the National Primary Health Care Strategy (NPHCS), including original timeframe and metric for delivery, against its current delivery and to bridge any gap between current and future states
● Oversight of all Programmes, Projects and Corporate Workstreams within National Primary Health Care Strategy and regular review and reporting; including PHCC monthly programme plan, dashboard and briefing to PHCC Managing Director and Strategic Implementation Board Members on National Primary Health Care Strategy delivery
● Identifying and monitoring of interdependencies across strategy-related projects and organizational-wide departmental areas via their local operations plans
● The role encompassed both project management and project support responsibilities. In summary these included:
o Project documentation: service specifications, end stage reports, highlight reports, pilot implementation, change control procedure and programme plan
o Risk and issues management, RAID log, risk processes and quality checks
o Project planning, implementation plans and supporting strategy planning
o Stakeholder engagement often involving senior management and clinical staff
o Reporting, design and build new reports and project/programme templates
• Specialise in Risk and Issue Management and develop a basic understanding of all assurance activities; Change Control Management, Portfolio Management, Quality and Document Management in conjunction with Cabinet Office Gateway Review for Programmes & Projects
• Provide Tracking Database and Risk and Issue Management Training to new and existing users by maintaining high quality service and striving for best practice that can be employed both within NHS CFH and across the wider NHS
• Presented several Risk and Issue Workshops for senior NHS CFH stakeholders and facilitated with the Risk and Issue Dependency Workshop for the Informatics Directorate Portfolio Office (IDPO) Service Improvement Project
• Define business requirements, take note of change requests and create UAT scripts in-conjunction with Analysts and Developers to meet the expectations of stakeholders both within and outside of NHS CFH
• In alignment with Department of Health and Cabinet Office best practice for Risk Management; identified, developed and implemented guidelines, processes and frameworks for the organisation
• Production and development of risk and issue management reports, pertaining to specific assurance activities when submitting to senior executive boards and working across NHS CFH to drive completion and closure
• On a monthly-basis, collate and analyse data information from Tracking Database to analyse risk trends, horizon-scan i.e. impact of risk and issues to programmes and projects and subsequently process and report the information via Metrics and Key Performance Indicators to senior management boards
• For best practice, provide guidance and support on the Delivery Framework toolset, which utilises common-practice from a combination of sources including Cabinet Office, PRINCE2, Managing Successful Programmes (MSP), Management of Risk (MoR) together with existing knowledge from within DHID
• Design and automate customised reports within SSRS Report Builder 3.0
• Involved in the rollout and delivery of the new design and features of the Retail and Insurance & Investment HR intranet site
• Responsible for updating the Retail and Insurance & Investment HR intranet site
• Identify and resolve any HTML/CSS and JavaScript errors during the website migration
• Support the Insurance & Investment HR publishing team in Bristol to troubleshoot and resolve issues
• Accountable for monitoring the quality and rigor of project delivery through the introduction of thorough risk assessments and quality checks for project & business managers
• Responsible for tracking management information and analyzing the information and trends produced and proposing improvements to the process
• Confirm that projects meet quality standards and identify noncompliant projects and ensuring that these are corrected in a timely manner
• Project planned and monitored over 100 programme and compliance projects through displaying strong attention to detail via MS Project, Excel and in-house SharePoint
• Identify any potential improvements in process and provide possible solutions to the team leader
• Review project documentation to ensure all project lifecycles are completed by the required dates
• Comprehensive reporting service including updates on projects, scheduling, performance and resources, also to facilitate time recording, analysis and interpretation of information on project status.
• Manage and take accountability of HBOS Group Technology projects worth £800k
• Work as part of a project team providing support through administration, advanced data analysis and user acceptance testing
• Design and implement the majority of the Group Technology Management Information Packs from start to completion in a concise and coherent manner using the LEAN approach
• Financial planning, forecasting and planning project budgets accordingly to strict timescales
• Strong-leadership qualities where taken full ownership to lead, influence and deliver project work streams accordingly and effectively across all levels of management and stakeholders
• Responsible for managing customers' supply line efficiently and effectively ensuring that customers received the right product at the right time and at the right place
• Manage and develop a range of customers' accounts from HP, Qimonda, Digitalk to Toshiba, Active Voice, SEMC etc worth from $3 - $135 million dollars whilst increasing profit every quarter
• Implemented new business processes by realising the need to change and improve productivity to add value to work and more importantly customers
• Facilitating and leading meetings alongside managing actions as well as maintaining proactively project schedules, plans and reports across all (MNC) Multi-National Company and local Distributor accounts.
• Produced and presented to upper-management on a regular basis KPI packs, (PTT) Path to Target reports against the SMART approaches to track performance against Intel's objectives and overall business targets
Courses attended include: Project Management; Influencing Others; Supply Chain Management; Customer Relationship Management; Motivational Management; Knowledge Management – Collaboration; Risk and Issue Management; Presentation Skills; Problem-Solving and Analysing
University of Huddersfield 2003 - 2008 BSc (Hons) Ecommerce & Multimedia 2:1 Courses attended include: Project Management; Influencing Others; Supply Chain Management; Customer Relationship Management; Motivational Management; Knowledge Management - Collaboration; Risk and Issue Management; Presentation Skills; Problem-Solving and Analysing IT Technical skills include: Flash FX Director FX Fireworks Microsoft Word/Access/PowerPoint HTML JavaScript Visual Basic ASP.NET 2.0