IT SYSTEM & NETWORK ADMINISTRATOR
Crystal Gallery LLC
Total years of experience :7 years, 11 Months
Crystal Gallery LLC. (Dubai UAE)
IT SYSTEM & NETWORK ADMINISTRATOR 6thAPRIL 2014 onwards
• Maintenance and Troubleshooting of the computer hardware system of HQ. corporate and retail showrooms.
• Installing, managing and troubleshooting of the Laptops and the computer hardware systems like printers, scanners, monitors, motherboards etc.
• Installation and preparation of the full POS system from the scratch whenever it is required.
• Configuring and Troubleshooting the POS system both in HQ4 Corporate and retail showrooms.
• Visiting corporate and retail showrooms to solve computer hardware and software related problems.
• Maintaining the IT Stock and Creating Bin ID against the IT accessories.
• Installations of all Windows and software installation for the new computer as per the requirement.
• Remove the virus and temp files from infected system, scan and update the antivirus from client side for better speed of system.
• Providing "Help Desk" service to the employees for IT related problems.
• Installation of new IT related accessories and appliances.
• Crimping of cross and straight cable for network connectivity.
• Creating user and assign user space to the user as per the requirement in the email server.
• Installation and configuration of local and network printers for the users.
Nile technologies (JUBA South Sudan) May '13-june '13
A division of reliance security
IT Infrastructure Manager
• Handling of projects implementation & installation of NVR/DVR, Analogue & IP cameras, Access controller, time attendance application ipabx and IP & analogue phones.
• Configuring of NVR / DVR and IP cameras as per the customer requirement and providing the training to end users.
• Testing of IP cameras, DVR/NVR, ipabx like NEC, Zycoo, mypabx and IP phones Cisco 303 & 305, NEC DT300 & 700.
• Configuration of ipabx and IP & Analogue phones as per the customer requirement and providing the training to end users.
• Integration of Alcatel OmniAccessAP85FX & OmniAccessAP85LX for P2P connectivity.
• Handling the day to day of internal office IT related issues of users and managing the dlink router Cisco switch and wifi.
• Coordinating with ISP service provider and suppliers of the company's products
Prabhat Telecom India Pvt. Ltd Dec '11- Feb '13
Assistant Manager - IT
• Administering different right and privileges in ERP including approval level, user wise approval, document amount limit, post approval right, escalation rule, work flow of all module
• Running the IT Department on a day to day basis, supervising 2 full time employees.
• Software & hardware procurement and License management
• EPABX system management.
• Tally server client operation and management.
• Employee access control operation and management.
• Deployment and configuration of CCTV Camera at office and Warehouse.
• Deployment and configuration of True-Pos Billing software throughout company's Retail outlets mobile plus.
• Done the migration of True-Pos Billing software to Retail-Whitz Billing software throughout company's Retail outlets mobile plus.
• Hardware and Software asset register to establish software license compliance
• Communicating with department managers, identifying business requirements and proposing an IT solution respecting budget and time constraints.
• Looking after Company's Website (Mobileplus.co.in, V3mobiles.com) management and domain registration and plesk panel management.
• Handling and maintaining FTP & Retail-Whitz application server.
• Establishing Information Technology policies on data backup, e-mail system, IT asset register, anti-virus system
• Ensuring automation of data recovery system and implementing business continuity and disaster recovery plans for data center management.
• Analyzing end-user requirements and automating ERP systems accordingly to make user comfort level up to mark
• Developed and implementing structured network cabling with data rack and server rack as well managed backup solution
• Maintaining VPN Connectivity for all project sites with HO to operate the customized ERP (Farvision)
• Administering databases, servers and securing entire network from virus attack, hacking and spam activities
Financial inclusion network & operations limited Nov '10- Dec' 11
IT Support Executive
• Handling active directory Maintaining old user accounts & user rights. New user accounts & assigning rights.
• Trouble shooting hardware problems, Installing and Configuring PC, Printer & Scanner.Installing & maintaining OS like (windows7, Windows server 2008, windows Windows XP)
• Protecting network from virus with Symantec Endpoint Security, antivirus update check, Chat message block, internet user restriction (IP wise rules, file for internet usage)
• Maintaining user outlook mails and there Data backup.
IIJS Nesco, Goregao, Mumbai
Done complete IT setup for IIJS 2010 including registration counter 40 machines, 20 laptops, 2 Wi-Fi and 3 servers and scanners. Server-client network set up, cabling crimpling of cat 5 or cat 6 cables Server set up as per exhibition requirement. Installation of windows server 2003 Installation of scanning machine and there maintenance Configuration and maintaining the Wi-Fi.
Title Description
Goa Fest, 2010
Done the complete IT setup for the GOA FEST 2010 including registration counter 20 machines to seminar hall four machines along with scanner Server-client network set up, cabling crimpling of cat 5 or cat 6 cables, Server set up as per exhibition requirement, Installation of windows server 2003, Data backup, antivirus setup, switch hubs, router set up wireless network set up, Installation of scanning machine and there maintenance.
Additional Course
Computer hardware & networking from M.H. SabooSiddik Polytechnic
Passport: Yes
References: Available on Request
Tecogis Apr '10- Sept' 10
IT Administrator
• Efficiently maintaining Windows 2003 server, Active directory, DSL (Modem), Escan antivirus, Cyberom Firewall, 30
Systems (Clients) chat message block applying security and restrictions as per the users.
• Maintaining LAN & WAN network and user's outlook mail configuration and Data backup.
• Taking weekly data backup of the servers. Keeping Escan antivirus update check and virus status and schedule the automatic antivirus scan for servers and systems.
NCR Feb' 06- Mar' 10
Customer Engineer
• Hands on experience of Hardware installation of Cisco routers 1700, 1800, 3600, 7000, 7300 series of router and Cisco switches of 2900, 3700, 4500 series switches etc.
• Done the Cisco router configuration as per the given guidance and trouble shooting, Hardware replacement of various routers hardware modules
• Installation and commissioning of HUAWEI eNodeB BTS 3900L, DBS3900 and Integration to the Network Using M2000 Software, Integration of Alcatel Lucent MBI5 LTE BTS by uploading scripts and Alarm checking.
• Do the Software upgrades of Existing eNodeB, Download the script, and Make ready the system to PAT.
• Co-ordinate all Network activities i.e. Work Orders, Planned work, outages VSWR clearance for the cables
• Check the quality of implementation and verify the Implementation as per the Vendor QI..
• Giving onsite support to customer like DSP MERRY LYNCH, VSNL, RELIANCE, TCS, WALT DISNEY, MALAYSIAN AIR LINES, SINGAPORE AIRLINES.
• Worked on all NCR ATM MACHINE and KIOSK, jobs include installation of ATM and trouble shooting of ATM, replacement of hardware module and software installation and configuration of software, all ATM machine network related issue.
• Providing onsite support to various international & National carriers like (CISCO, ATT, SPRINT, CALLONE, C&W, MTNL, BSNL, TTML, BHARTI, TTSL etc) .for there router and switch installation and implementation and troubleshooting.
• Trouble shooting Network troubleshooting, hardware problems, Installing and Configuring PC, Printer & Scanner.
Title Description
Gujarat Support Agency Of Gujarat Government (D-SAG)
Reference agreement signed between D-SAG and FINO-Radiant to implement financial inclusion project in four tribal talukas of Gujarat.
Title Description
MCA; 2012 Sikkim Manipal University;
B.A. in Arts Faculty; 2004 Mumbai University;
H.S.C; 2000 Mumbai University
S.S.C; 1998 Anjuman Islam High School, Mumbai