عمران شيخ

Counter staff

Gulf air city office

البلد: الهند - بونة
التعليم: ماجستير, Marketing
الخبرات: 13 years, 10 أشهر

الخبرة العملية

مجموع سنوات الخبرة :13 years, 10 أشهر

Counter staff في Gulf air city office

الهند
أشغل هذه الوظيفة منذ أغسطس 2014

Gulf Air Airline (GSA) city office Dammam (KSA).
* Tenure: 02

Travel Consultant في Riya Travel & Tours (I) Pvt Ltd

الهند
أكتوبر 2010 إلى مارس 2014

I worked with International, domestic clients for reservations and ticketing, Passengers Query Handling and
working on swift resolution, Closely work with Internal Sales Team for Special Fares and assist External
Sales Team for any kind of Fare queries / Calculations.
Handed over 600 Sub-agents and corporate client, include top agents and frequent traveler.
I also involve in B2B and B2C in direct Counter Staff, itineraries, expert in reissue, cancelations Air
Ticketing.
Highlights of Riya Travel & Tours :
* Very good exposure of different GDS/CRS like Amadeus, Abacus, Galileo, WEB ticketing.
* Rear skills to handle “VMPD issuance” issues and quarries and solve them in an effective manner.
*

Counter staff في Air India Pune city office

أبريل 2010 إلى أكتوبر 2010

I have worked with International and domestic clients for reservations and ticketing walk in Passengers
Query Handling via email, Fare queries/Calculations.
Regular follow ups with walk in and agents and corporate frequent travelers in Air India city office pune and
outstations.
Indulge in B2C in direct Counter Staff, itineraries, expert in reissue, cancellations Air Ticketing.
Worked with Saber in Air India city office, Pune.
Professional Experience of Travel & Tour Agency