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Imran Shiningwala , Sales

Imran Shiningwala

Sales·Riqqa Ltd

Great Britain (UK)

Diploma, Business Administration

Work experience

Total years of experience: 26 years, 6 months

Sales

September 2024 - Present

Riqqa Ltd

London, United Kingdom

September 2024 - Present

for efficient workflow.

Company industry:
Retail & Wholesale
Job role:
Sales

Loss Prevention Officer

August 2018 - December 2024

next

London, United Kingdom

August 2018 - December 2024

Company industry:
Retail & Wholesale

Loss PreventionOfficer

August 2016 - July 2024

NextDirectory

London, United Kingdom

August 2016 - July 2024

• Mitigated risk by developing comprehensive loss prevention strategies.
• Detected fraudulenttransactions at point-of-sale systems; deterred
financial losses.
• Managed surveillance equipment, improved overall security levels.

Company industry:
Retail & Wholesale

Production Supervisor

March 2014 - August 2016

Bake Time Ltd (Biscuit Factory)

Manchester, United Kingdom

March 2014 - August 2016

Company industry:
Food & Beverage Production
Job role:
Engineering

Client Relationship

June 2012 - March 2014

Mi Life care service

United Kingdom Hybrid

June 2012 - March 2014

• Working with elder people.

Company industry:
Personal Care Centers
Job role:
Sales

Travel Consultant

May 2007 - May 2012

Home &Away Holidays

London, United Kingdom

May 2007 - May 2012

• Flights reservations.
• Tailor made holiday packages.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Travel Consultant

March 2007 - May 2007

Travel Services Ltd

Manchester, United Kingdom

March 2007 - May 2007

• Flights reservations.
• Holiday packages on websites.
• Dealing with customers on the phone.
• Dealing with walk in Customers.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Ground staff

February 2003 - February 2005

International Airport Mozambique

Maputo, Mozambique

February 2003 - February 2005

• Custom department Checking desk

Company industry:
Airlines
Job role:
Customer Service and Call Center

Travel Consultant

January 1998 - February 2003

PlanetTravels &Tours

Maputo, Mozambique

January 1998 - February 2003

• Flights reservations.
• Control the tour operations at city Office.
• Control the charter flights operation at the local International Airport.
• Dealing with customers on the phone.
• Dealing with walk in Customers.

Company industry:
Travel Agency
Job role:
Customer Service and Call Center

Education

City University London

January 2025

January 2025

Diploma, Business Administration

United Kingdom

GPA (percentage): 80%

GPA (percentage): 80%

Leicester Collage

January 2021

January 2021

High school or equivalent, Retailing And Wholesaling

United Kingdom

SydneyWilliams high school

January 2018

January 2018

High school or equivalent, Galileo

India

GPA (percentage): 75%

GPA (percentage): 75%

Skills

Customer Service
Expert
Customer Service
Expert
Customer Surveys
Expert
Customer Surveys
Expert
Sales Driven
Expert
Sales Driven
Expert
Staff Planning
Expert
Staff Planning
Expert
Languages
Expert
Languages
Expert
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
ENTHUSIASM
Intermediate
ENTHUSIASM
Intermediate
FRIENDLINESS
Intermediate
FRIENDLINESS
Intermediate
HONESTY
Intermediate
HONESTY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
TYPING
Intermediate
TYPING
Intermediate

Languages

English

Expert

Portuguese

Expert

Hindi

Beginner

Gujarati

Beginner

Training and Certifications

Certifications
Retail course
Windows,Word and Excel
SIA Badge (Door Supervisor)
basic fares & Ticketing with International Travel & Tourism management.
IATA/UFTAAtraining
marketing
Leicester colleage
Jan 2022
iata
iata
Jan 2021

Hobbies and interests

traveling