Server Operational Engineer
Mimecast
Total years of experience :19 years, 2 Months
Roles and Responsibilities:
Working in ServerOps team to support Mimecast's global datacenters.
Key Contributions:
.PROD/DEV/LT active directory support, maintenance and upgrades. Running various domain & forest levels from 2003 to 2012.
.DEV/PROD VMware ESXi 6 estate support, maintenance and upgrades.
.ESXi 5.5 to 6 upgrade using update manager and cli.
.Liaising with developers to help build DEV/QA environments, running Microsoft products ranging from Windows Servers, exchange, virtualization, nested virtualizations, in-house apps, apps publishing through RDS.
.Supporting Mimecast's Ingestion environment running on windows environment.
.Monitoring the Windows estate through Nagios and putting checks as necessary.
.Bringing ideas to improve the current environment and technology.
Roles and Responsibilities:
Working in a Systems Administrator team to support AKQA’s internal Data Center, specifically Windows and VMware environment.
Key Contributions:
.Active Directory Support for 800-900 users based in London and Europe
.Managing Microsoft Exchange 2010 servers with DAG and CAS arrays
.Supporting Microsoft Lync 2010 environment, deployed with Enterprise Voice features
.Managing Microsoft (SCCM 2012) for Patch management, software deployment and OS refresh
.Worked with JAMF Casper suite to centrally manage MAC clients and package distribution
.Working with VMware 5.0 environment to commission VMs for PROD, CORP and UAT
.Working on office 365-migration
.1st to 3rd line support for London office.
oles and Responsibilities:
Working in a DevOps team to support the PROD and CORP environments. This includes 3 Datacenters based in US and Canada.
Key Contributions:
.Supporting PROD infrastructure based on Windows 2003/2008
.Maintaining Microsoft Exchange 2010 DAG and CAS servers
.Citrix XenAPP 6.5 deployment for QA and internal resource publishing
.PROD upgrades from core to application servers
.Zenoss monitoring deployment to monitor CORP servers
.Active Directory support for PROD and CORP environments
.Undertaking projects for designing and upgrading PROD CORP environments
.1st to 3rd line support for London office.
Roles and Responsibilities:
Designing highly available Windows Core architecture. Facilitating business expansion needs and covering all 4th line support.
Key Contributions:
.Comprehensive Windows domain infrastructure support and migration from VMWare to HyperV.
.Terminal Server Farms deployment and publishing to internal/external users utilizing Microsoft NLB & RD Gateway technologies.
.Migration from Windows XP to Windows 7
.Windows 7 deployment rollout through System Center Configuration Manager (SCCM)
.System Center Configuration Manager design, rollout to child/remote sites.
.Software rollout policies through SCCM
.HyperV management through System Center Virtual Machine Manager (SCVMM)
.Production Domain replica for rollout procedures
.Microsoft Lync Deployment and rollout for internal/External Users
.Backup Exec solution implementation
.Forefront TMG deployment to facilitate secure publishing of internal resources
.Forefront TMG configuration for Lync external services
.Secure publishing of Microsoft Exchange 2010 resources, connection policies for IPADs/Iphones/Andriod/Windows phones
.Websense web security gateway administration.
.VMware ESX Administration
.Implementing secure backup and recovery, patch management, infrastructure daily checks and reporting
.Planning and implementing disaster recovery (DR) testing for high availability and validating the failover systems
.Offsite backup strategy using Iron Mountain.
.Recommendations for FSMO placements, DNS implementation, infrastructure upgrades and decommissioning, MS exchange 2003/2012 consolidation and implementing of infrastructure best practices.
.Design, implementation and consolidation of all business file servers into a new highly available Distributed Files Services (DFS) solution. The backend infrastructure consisted of a number of VMware and HyperV servers attached to HP MSA/P2000 and Dell Equalogic storage area network (SAN) devices.
.Heavily involved in transitioning the various infrastructure services from a physical platform to a highly available clustered VMware & HyperV platforms
.Designed and implemented a Storage Area Network (SAN) solution which consolidates over 15TB of sensitive data into a highly available replicated solution. Technologies implemented included HP Servers, Windows 2008 R2 Servers, DFS replications and file server migration.
.Was heavily involved in the design and implementation stages to upgrade the MS Exchange messaging infrastructure to a DAG replicated MS Exchange 2010 solution.
.Dell switches, Stacking and tweaking for ISCSI storage implementation
.Secure FTP setup using authorization groups in IIS 7.5
.Remote users/sites support
.Mentoring junior support staff
uid Capital is one of the leading Market Maker and Prop Trading company. Having offices in Europe, America and Asia.
Roles and Responsibilities:
Working in a Global Team with sites based in London, Sydney, Chicago, China and Singapore. Providing 1st to 3rd line support in Wintel environment.
Key Contributions:
.Domain infrastructure support for servers and workstations
.Server Consolidation through introduction of HyperV
.Managing Cluster environment running on VMWARE 3.5
.Deployment of SCCM (System Centre Configuration Manager)
.OS deployment through SCCM and Acronis enterprise suite
.Domain replica running on secondary network for test/implementation purpose
.Active servers monitoring through Zenoss monitoring
.Microsoft Forefront client security implementation and deployment to Workstations/Servers
.Remote assistance to remote offices
.Supporting Microsoft exchange server 2003
.SharePoint (WSS 3.0) intranet deployment
.Wiki deployment
.NYFIX (Trading platform) front and back end support
.Etrali trading phone system support
.Bloomberg terminal support
.Reuters front end support
.TT (Trading platform) front and back end support
.GL Clearvision front and back end support
.Microsoft Cluster With HyperV R2 utilizing MSA 1000 SAN
Maintained Company’s Network. Developed and supported clients networks.
Provided Helpdesk support.
Project: Internet Café’s network design and implementation Subjects: C.I.S, Advance Operating Systems, Data Communication & Networking, Networking Essentials, C++, Java, Web Development. Oracle Developer 2000. A+ Certification Course
BACHELOR IN COMMERCE Areas of Concentration: Advance Accounting, Cost Accounting, Business Law, Income Tax Law, Auditing Economics
MCSE NT4 Track (Training) Subjects: Network Operating systems, TCP/IP, Data Communication, Networking Essentials, Proxy Server