Masarrat Shariff Shaikh

Utility provider for Dubai. Revenues of over AED 3 billion.
Role: IT Specialist Auditor / SAP Governance, Risk & Compliance Project Manager

Responsibilities: Perform audits as per IMS, ISMS & ISO standards, conduct Reviews of Compliance policies and procedures as per ISO standards, design and implement procedures around IT including disaster recovery and business continuity planning, Corporate Governance, Risk Management, KPI Audits. Manage ITIL implementation across IT Division, align with COSO & COBIT.
Integrate Business Continuity Management - BCM & Disaster Recovery Planning - DRP, define RTO, RPO timelines. Implement SAP GRC (Governance, Risk and Compliance) tool as part of the compliance initiative for effective risk management as per ISO31000 framework.
Design & roll-out 'Corporate Governance', KRIs (Key Risk Indicators), manage Corporate Risk & Resilience organization-wide system data for managing corporate risks

Leading steel manufacturer with over 100 billion in revenue. Developed ITIL / COBIT compliance framework for ISO2001 certification for IT department. Manage deliverables in corporate governance, business intelligence reporting using Hyperion and Discoverer. Actively organized balanced scorecard initiatives for the IT department.
Responsibilities:
• Dual reporting to CIO and CFO. Stabilize ERP systems, implement Project Costing module to integrate with core Financials modules, re-design to streamline efficient business processes within core applications, build and integrate/implement internal audit controls, activate risk controls in Oracle ERP in order to facilitate Internal Audit tracking as well as increasing awareness among end users of roles and responsibilities in ERP functions, automate capitalization of fixed assets, automate efficient tracking and management of Project costs, enhance management dashboard reporting to reflect accurate inventory cost in Oracle ERP,
• Implement payroll accounting through payables and cash management, implement automatic bank statement uploads and reconciliations, implement cash flow forecasting process, improve finance processes by capturing costs and revenues generated from manufactured finished goods and by products in the ERP Financials,
• Re-design department access controls, process controls and business processes to implement Governance Risks and Compliance module in Oracle. Enabled users and Internal Audit management to perform periodic Risk Management Analysis.
• Re-design corporate business processes for budget control using the Oracle ERP to project accurate budgets and commitments/spends forecasts to board,
• Implement Landed Cost Management module for capturing breakup of freight costs accurately at the purchasing level, manage vendor team comprising of Project Manager, functional and technical groups, offshore technical team,
• Design, mobilize business continuity and disaster recovery strategy across IT.

Fast growing family business with AED 1b in revenues. Operates across the UAE and GCC, with high margins and year on year growth. The operation comprises of 35+ popular brands of companies with 800 employees and presence in FMCG, Automotive and Motorsports, Hospitality and Leisure, Manufacturing, Retail, Real Estate, and general trading and service businesses.
Reported to executive and chairman, the role managed implementation of Oracle Supply Chain, Financials with workflow across the group, build a team of IT governance and Oracle systems knowledgeable professionals to manage and troubleshoot issues in Oracle Financials post go-live.
• Act as Advisory CIO for the organization, led the hardware expansion initiative and restructured a cost-effective technology architecture / infrastructure capable of supporting business expansion and growth for the next 3 to 5 years,
• Successfully implement Oracle Financials, Project costing and supply-chain modules to replace legacy systems for 4 businesses as part of Phase 1 implementation.
• Expertly recommended process improvements to all levels of management including the board, recommended business intelligence reporting, ERP implementation project details, and communicated project milestones achieved to stakeholders, Q&A sessions at board meetings. Present town-hall meeting sessions to update businesses of activities planned and budgeted for their business,
• Upgrade Oracle ERP from 12.0.6 to 12.1.1 across existing businesses, re-implemented enhanced 12.1.0 financials and project tracking functionalities to enable business intelligence reporting capabilities within a 7 month timeframe,
• Implement DOA (Delegation of Authority), Segregation of Duties, Corporate governance and internal audit risk controls across organization, streamline processes for faster month-end close and management reporting,
• Manage milestone deliverables dates, review deliverables, conduct User Acceptance test cycles and timely sign-offs.

• Managed the Oracle Implementation for the company’s divisions and design a consolidated reporting accounting structure for the business operations, evaluate business needs and implement complete Oracle Financials modules integrating with the Project Costing module, implement document management system - STELLANT, design and streamline business processes, enterprise applications integrations.
• Design requests for proposal from oracle certified platinum partners, review and select implementation vendor; negotiate service level agreements and minimum acceptable performance on the implementation project.
• Manage expectations of steering board and business owners involved in the implementation
• Develop Project Charter, Project Plan, gain sign-offs from steering board, business owners, implementation vendor for an effective understanding of the project deliverables and meeting milestone dates.
• Manage team of 15 Oracle implementation team as well as 5 off-shore implementation vendor resources, co-ordinate efforts, deliverables of all team members for a smooth operation during implementation cycle.
• Progress updates provided to steering board and stakeholders, comprising of executive board members and chairman on project status, risks, and mitigations.

Provide professional consulting services to clients with the objective of business process streamlining and cost reductions for their different operating cost centers, divisions and sectors.
Identify, design system solutions, recommending opportunities for automation, business process management - standardization and streamlining, enterprise applications integrations, improved internal controls, implement electronic payment gateways.
• Works with the Accounts Payable, supply chain business owners in researching issues, troubleshoot solutions. Configure and implement Oracle Accounts Payable and Oracle Project Costing modules.
• Perform certification testing of modules implemented using live business data in Oracle Financials versions 11.5.10 and 12. Train business users in conjunction with the IT Department and Operational team.
• Review, develop, and maintain process documentation to reflect new and changed processes and task automation solutions. Experience in maintaining SharePoint and other repositories for business project team.
• Run SQL queries, research data tables, field mappings, and perform data "scrubbing" activities to ensure that transaction information being used in live environment or generated by system solutions is accurate.
• Work with the IT Department in researching Oracle financial system functionality and troubleshooting data-related issues, work with Oracle Support to escalate bugs/issues and determining appropriate patch, work with technical team when implementing the patch in copy of production instance / environment for socializing and integration testing prior to successful deployment into production.
• Assist senior executive leads in business procurement activities, such as project pricing, presentations of requests for proposals, and with internal projects within Accenture

Provide business consulting services, strategic business redesign for implementation of Oracle Financials. Manage go-live schedule. Experience acquired by actively working in all phases of implementtion from business requirements gathering to post go live support.
Consulted at TESCO U.K / Fresh and Easy in California, US. Project Scope: Oracle ERP implementation Purchase Order, iProcurement, iExpenses. Provide common security controls around segregation of duties with Information Technology (IT) and Finance and Accounting (F&A) services to TESCO, U.S.
• Implement iProcurement, Purchase Order, Accounts Payable and Project Costing modules; create business processes and Payable reporting capabilities from General Ledger as part of US business operations in compliance with group practices.
• Define business processes within Accounts Payable and activities from iProcurement, Purchase Ordering and iExpenses. Coordinate with General ledger team.
Design Test Scripts and conduct formal test cycles using client’s business process team members for execution of test scripts.
• Refer to latest list of patch updates received from Technical team, analyze various patch updates made to UAT, INT, Reference instances for different Accounts Payable related modules and testing of related Accounts Payables business processes on these instances to confirm if functionalities are working and new patch updates work well with existing functionality.
• Design payment processing, ordering and requisitions process, approval workflow, workflow hierarchies to be observed as part of Group's policies. Implement iProcurement and Purchase Order modules and train end users for adopting these workflows, business processes, segregation of duties in their daily activities and generating expected output by automating several manual processes that were in existence.

Perform as external auditor, working at clients site to review ERP Implementations, manage Systems Development Lifecycles, perform Post Implementaion Audits at folloingclients: Life Fitness Equipments, Hewitt, Sun Times Publications

ERP Applications and Implementations service provider for second tier clients and assisting clients in their long term business strategies. Worked as business analys to redesign software fnctonallties, functonlit enhancements in order to resolve top ten business user's requests.

Accounting staffing firm providing quality financial accounting and tax accounting services to leading industries and fortune 500 clients. Worked as Investment Accountant, Tax Preparation Specialist and Payroll Accountant at American Express, Kemper Investments and Ernst and Young