System Admin Sr. Analyst,
Dell
Total years of experience :14 years, 8 Months
Working on ITIL based environment for Request Management and Incident Management.
Working on BMC Remedy Tool (OPAS).
Work with Change & Problem Management Tools.
Designing, Installing and configuring optimizing.
Troubleshooting Windows 2000, XP, Vista systems.
Managing Windows Server/ 2008/ 2012
Using Active Directory for Creating / Managing User Accounts /DHCP / Disk Quota management and group Policies
Microsoft Networking-Experience in management and administration of large Windows based networks.
Support to raising & implementing including the Patch management CRs in the Wintel infrastructure.
Provides in-depth diagnosis for operating systems software/hardware failures and develops solutions.
Monitors and tunes the system to achieve optimum performance levels in standalone and multi-tiered environments.
Backups through Symantec Netback up 7.x, VERITAS Backup Exec.
Daily Operating System alert handling and response. Root Cause & System Log Analysis and reporting
3. Responsible for providing the desktop system administration and support to the network.
4. Designing, Installing and configuring optimizing. Troubleshooting Windows 2000, XP, Vista systems.
5. Managing Windows 2000 / 2003 Server/ 2008 Using Active Directory for Creating / Managing User Accounts /DHCP / Disk Quota management and group Policies
6. Prepared the environment for deployment of Windows Server 2003
7. Managing HP Server by HP, ILO, and managing Dell Server by DRAC
8. Maintaining a secured user Environment by creating users. Groups and giving them appropriate shared and NTFS Permissions and manage the resource effectively good exposure to booting process and troubleshooting using tools like event viewer diagnostics, registry and repair.
9. Create and manage shared folders/files in file server. This includes providing shared folder permissions and security.
10. Installation of servers Installation & updating patches of Antivirus Software like Norton, and McAfee Antivirus.
11. Responsible for providing help, support and assistance in initial installation of the system, setup and maintenance of the user account, data recovery, etc.
12. Responsible for Sever monitoring in SCOM tool.
13. Management and Troubleshooting of Network Printers, Print Queues & Print Services.
14. Installing of all the software’s and fine tuning the software’s.
15. Manage Daily & Weekly Backup through DAT Drives
16. Managing Lotus Domino Server ID creation and implement group & Policies
17. Analyse performance of the system and ensure the performance objective and availability of the requirements.
18. My job adds the experience to solve any kind of problem on windows platforms.
19. Installation of operating systems and customer’s package and troubleshooting of Hardware and software problems also some customer’s packages.
20. Analyze the performance of the system and ensure the performance objective and availability of the requirements.
21. Symantec Network Threat Protection Firewall, Checkpoint (Architecture, Packet
22. Provide the support to the customer for Implementation and manage the server remotely, support to the customer issues after implementation for Symantec Endpoint and PGP.
23. Giving L1 Support on Citrix 3.0 & 4.0
24. Installation and troubleshooting of ICA client.
25. Applying patches on servers.
26. Deployment Implementation, Support of VC infrastructure projects.
27. Managing day today video conferencing operation and support to AV infrastructure
28. Manage Scopia desktop software and web Applications for conferencing.
29. Standardization and simplification of the video infrastructure, providing consultation for video solution and collaboration technology.
Done Master in Business Administration - Specialization in Information Technology
Done Diploma in Computer Hardware & Networking
Advance Diploma in Computer Application and securities Languages:- C, C++ Java Dot Net SQL Network Securities Symmetric Encryption Ingredients Triple DEA AES Encryption Link Encryption