Intekhab SYED

Operations Manager / VRACHT/International Air Services LLC | Dubai since Apr’2009
Managing end-to-end operations for Middle East & Africa pertaining to Logistics, Supply Chain (SCM) & Commercial functions via team of 12. Accountable for Budgeting & Forecasting for Operations by ensuring optimal utilization of resources
 Devising and aligning KPIs to enhance overall performance from requisition of material to dispatch of finished goods
 Leads all the Procurement-related activities to source requested distribution services based upon contract work plans and business requirements ensuring policy conformity with strategies
 Managing complete buying/selling of sea-air shipments from Far East & China into various African/ European destinations via Dubai from origin up to destination with ease
 Handling import and export - managing logistics (end to end) involving coordinating with companies for price of delivery negotiation and achieve seamless & cost-effective solutions
 SPOC for various Process improvement initiatives in line with system requirement(s), optimizing utilization of manpower
 Prepare bids and quotations for new business from offices/ overseas agents and intra-company departments
 Identify areas of risk and opportunity for risk due to ambiguities, omissions, and conflicts in the contents of documents relative to the contract. Prepare a risk mitigation plan with the project team and manage the plan’s execution
 Devising SOP/SIPOC for day to day operations and acceptance/handling of goods at warehouse
 Directing and analyzing all elements of the supply chain and making recommendations as to how the process can be optimized. Providing cost savings recommendations and ensuring spend is within budget
 Researching and planning the most appropriate route/airline for the shipment, taking into account various factors such as nature of goods, cost, transit time & security.
 Ensuring all team members are meeting and exceeding expectations, taking corrective action when needed and conducting periodic updates and performance reviews

 Managing operations (Import, Export, Air to Air, Cross Trade, Air to Land GCC, customer service), handling local and regional ofices via a team of 14  Instrumental in addressing the problems with order flow or shipping delays and quality-control issues, as well as day-to-day concerns with warehouse capacity and client deadlines  Analyzing statistical data to ascertain trends in performance, resulting in efective and eficient use of logistical resources  Controlling costs, reduce lead time to customers, increased turns/product via various Process Re engineering initiatives  Point of contact for controlling credit limit for customer's on a regular basis  Data churning, data mining, MI reporting of airfreight PnL, reporting to US HQ, facilitating decision making  Build, Motivated and Coached team for performance enhancement coupled with regular training