Manager Operation (Freight Forwarding)
VRACHT/International Air Services
مجموع سنوات الخبرة :17 years, 2 أشهر
Operations Manager / VRACHT/International Air Services LLC | Dubai since Apr’2009
Managing end-to-end operations for Middle East & Africa pertaining to Logistics, Supply Chain (SCM) & Commercial functions via team of 12. Accountable for Budgeting & Forecasting for Operations by ensuring optimal utilization of resources
Devising and aligning KPIs to enhance overall performance from requisition of material to dispatch of finished goods
Leads all the Procurement-related activities to source requested distribution services based upon contract work plans and business requirements ensuring policy conformity with strategies
Managing complete buying/selling of sea-air shipments from Far East & China into various African/ European destinations via Dubai from origin up to destination with ease
Handling import and export - managing logistics (end to end) involving coordinating with companies for price of delivery negotiation and achieve seamless & cost-effective solutions
SPOC for various Process improvement initiatives in line with system requirement(s), optimizing utilization of manpower
Prepare bids and quotations for new business from offices/ overseas agents and intra-company departments
Identify areas of risk and opportunity for risk due to ambiguities, omissions, and conflicts in the contents of documents relative to the contract. Prepare a risk mitigation plan with the project team and manage the plan’s execution
Devising SOP/SIPOC for day to day operations and acceptance/handling of goods at warehouse
Directing and analyzing all elements of the supply chain and making recommendations as to how the process can be optimized. Providing cost savings recommendations and ensuring spend is within budget
Researching and planning the most appropriate route/airline for the shipment, taking into account various factors such as nature of goods, cost, transit time & security.
Ensuring all team members are meeting and exceeding expectations, taking corrective action when needed and conducting periodic updates and performance reviews
Managing operations (Import, Export, Air to Air, Cross Trade, Air to Land GCC, customer service), handling local and regional ofices via a team of 14 Instrumental in addressing the problems with order flow or shipping delays and quality-control issues, as well as day-to-day concerns with warehouse capacity and client deadlines Analyzing statistical data to ascertain trends in performance, resulting in efective and eficient use of logistical resources Controlling costs, reduce lead time to customers, increased turns/product via various Process Re engineering initiatives Point of contact for controlling credit limit for customer's on a regular basis Data churning, data mining, MI reporting of airfreight PnL, reporting to US HQ, facilitating decision making Build, Motivated and Coached team for performance enhancement coupled with regular training
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