Khaled Daoud, Sales & Operations G. Manager

Khaled Daoud

Sales & Operations G. Manager

NAFFCO

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, Master of Engineering Management - MEM Operations
Expérience
20 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :20 years, 10 Mois

Sales & Operations G. Manager à NAFFCO
  • Émirats Arabes Unis - Dubaï
  • février 2017 à novembre 2021

1. Managed and developed a team of 15 members with high
collaborating that consistently meet and exceed the sales target.
2. Led cross-functional project team towards high efficiency through
synergy, motivation, and delegation.
3. Recruited professional sales engineers and provided continues
training.
4. Streamed, optimized, and improved all sales process that support
operation functions towards full effectiveness to sales resources such
as (Accounts, Factory Production, Engineering, Planning,
Procurement, Project activities, and Legal/Contracts Agreements
5. Generated new sales leads in the market.
6. Assured our product are listed with consultant and provided full
design review.
7. Assured our products/Systems are having valid DCD approvals.
8. Managed all CRM Data towards high accuracy.
9. Performed sales forecast and sales budget reports.
10. Managed the P&L of operations towards high profitability while
reducing the operating expenses.
11. Solved critical costumer complaint using the root cause analysis.
12. Maintained high level of relationship with the main Real Estate
Developers, MEP Contractors/consultants and Authorities in the
market.
13. Acted as a main player in the management review meetings, and
assured all corrective/ preventive actions for our sales activities are
addressed properly and solved on time.
Achievements:
1. Maintained high level of market coverage with sales achievement
of Dhs 150 M per year and sold a wide range of products.
2. Developed professional sales team.
3. Increased product listing with Local Consultants by 35%.
4. Maintained on time collection with Zero bad debts.
5. Maintained high level of customer satisfaction.

General Manager Gm à H U B Global Engineering LLC
  • Émirats Arabes Unis - Dubaï
  • avril 2015 à février 2017

Responsibilities:
1. Established core departments in the company.
2. Developed strategic sales plans, set company polices and procedure for all department.
3. Recruited and trained new employees.
4. Developed company portfolio by adding new product and engineering solutions for clients.
5. Controlled all daily business operations.
6. Monitored selling prices and credit/ debit transaction for the client’s accounts.
7. Arranged Company budgets and presented the financial report (P/L) to board of directors.
Achievements:
1. Generated immediate revenue in the Oil & Gas sector with Dhs15 M per year.

Business Development & Sales GM à NAFFCO
  • Émirats Arabes Unis - Dubaï
  • avril 2005 à novembre 2014

Responsibilities:
1. Established business plan and marketing strategies.
2. Generated new accounts and identify new business opportunities by implementing effective networking and marketing resources (Media & CRM).
3. Managed yearly budget forecasting and reviewed it quarterly.
4. Managed the engineering team operation, monitored projects operations according to scope of work.



5. Recruited and trained sales engineers, arranged KPI for staff, reviewed results and implemented motivation plan.
6. Monitored selling prices, and credit/ debit transaction for the client’s accounts.
7. Negotiated, finalized deals, and reviewed sales contracts agreements with clients technically and commercially.
8. Reviewed distribution agreements with our agents, and monitor the performance.
9. Arranged strategic brand-building events and trade shows for our company globally to expand the product portfolio.
10. Monitored competitors in the market.
11. Maintained excellent knowledge of new industry technology and up to date knowledge of new NFPA and authority’s requirement.
12. Reviewed and controlled maintenance service contracts.
13. Monitored the Branches in the northern Emirates.
Achievements:
1. Established new regent office in GCC/MENA, UK, Pakistan, and South Korea.
2. Achieved EPC contractors in the Oil and Gas sector in the GCC, and MENA.
3. Achieved high sales target with Dhs 95 M per Year.
4. Developed and penetrated new markets in more than 30 countries

Sales Manager à Al Jubail Industrial Development Co.
  • Jordanie - Amman
  • avril 2004 à avril 2005
QA, QC Manager à Nuqul Group of Companies
  • Jordanie - Amman
  • avril 2003 à avril 2004
Management Representative (Quality Assurance) à National Paints Factories Co. LTD, Sayegh Group
  • Jordanie - Amman
  • juin 2001 à août 2002
Quality Control Engineer à Nuqul Group of Companies
  • Jordanie - Amman
  • mars 2000 à juin 2001

Éducation

Master, Master of Engineering Management - MEM Operations
  • à UOWD, Dubai UAE
  • juillet 2013
Baccalauréat, Industrial Engineering
  • à ASU
  • janvier 2000
Etudes secondaires ou équivalent, Scientific
  • à Derar Ben Al Azwar
  • juin 1994

Specialties & Skills

Business Process
Operations Expertise
Microsoft CRM
Microsoft - Excel, Word, Power Point
Presentation
SWOT/ TOWS Analysis
PESTEL Analysis
Auto CAD
5 Forces Analysis
Feasibility Studies for Projects
Oracle/ CRM

Langues

Anglais
Expert
Arabe
Expert

Adhésions

Jordan Engineers Association - JEA - Amman Jordan
  • Engineering Activity
  • March 2000
National Fire Protection Association – NFPA- USA
  • Fire Prevention Activity
  • December 2012

Formation et Diplômes

Fire Safety Engineering - AUS - American University of Sharjah (Certificat)
Date de la formation:
October 2022
Feasibility Studies for Projects (Certificat)
Date de la formation:
February 2000
Valide jusqu'à:
February 2000
Internal Quality Audit ISO 9001:2000 (Certificat)
Date de la formation:
May 2002
Valide jusqu'à:
May 2002
Root Cause Analysis (Certificat)
Date de la formation:
April 2012
Valide jusqu'à:
April 2012
How to say what you mean to get the results that you want (Certificat)
Date de la formation:
April 2011
Valide jusqu'à:
April 2011
English Language (level seven) (Certificat)
Date de la formation:
April 2000
Valide jusqu'à:
April 2000
NFPA 20, Fire pumps Installation (Certificat)
Date de la formation:
November 2012
Valide jusqu'à:
December 2012