Sales & Operations G. Manager
NAFFCO
مجموع سنوات الخبرة :20 years, 10 أشهر
1. Managed and developed a team of 15 members with high
collaborating that consistently meet and exceed the sales target.
2. Led cross-functional project team towards high efficiency through
synergy, motivation, and delegation.
3. Recruited professional sales engineers and provided continues
training.
4. Streamed, optimized, and improved all sales process that support
operation functions towards full effectiveness to sales resources such
as (Accounts, Factory Production, Engineering, Planning,
Procurement, Project activities, and Legal/Contracts Agreements
5. Generated new sales leads in the market.
6. Assured our product are listed with consultant and provided full
design review.
7. Assured our products/Systems are having valid DCD approvals.
8. Managed all CRM Data towards high accuracy.
9. Performed sales forecast and sales budget reports.
10. Managed the P&L of operations towards high profitability while
reducing the operating expenses.
11. Solved critical costumer complaint using the root cause analysis.
12. Maintained high level of relationship with the main Real Estate
Developers, MEP Contractors/consultants and Authorities in the
market.
13. Acted as a main player in the management review meetings, and
assured all corrective/ preventive actions for our sales activities are
addressed properly and solved on time.
Achievements:
1. Maintained high level of market coverage with sales achievement
of Dhs 150 M per year and sold a wide range of products.
2. Developed professional sales team.
3. Increased product listing with Local Consultants by 35%.
4. Maintained on time collection with Zero bad debts.
5. Maintained high level of customer satisfaction.
Responsibilities:
1. Established core departments in the company.
2. Developed strategic sales plans, set company polices and procedure for all department.
3. Recruited and trained new employees.
4. Developed company portfolio by adding new product and engineering solutions for clients.
5. Controlled all daily business operations.
6. Monitored selling prices and credit/ debit transaction for the client’s accounts.
7. Arranged Company budgets and presented the financial report (P/L) to board of directors.
Achievements:
1. Generated immediate revenue in the Oil & Gas sector with Dhs15 M per year.
Responsibilities:
1. Established business plan and marketing strategies.
2. Generated new accounts and identify new business opportunities by implementing effective networking and marketing resources (Media & CRM).
3. Managed yearly budget forecasting and reviewed it quarterly.
4. Managed the engineering team operation, monitored projects operations according to scope of work.
5. Recruited and trained sales engineers, arranged KPI for staff, reviewed results and implemented motivation plan.
6. Monitored selling prices, and credit/ debit transaction for the client’s accounts.
7. Negotiated, finalized deals, and reviewed sales contracts agreements with clients technically and commercially.
8. Reviewed distribution agreements with our agents, and monitor the performance.
9. Arranged strategic brand-building events and trade shows for our company globally to expand the product portfolio.
10. Monitored competitors in the market.
11. Maintained excellent knowledge of new industry technology and up to date knowledge of new NFPA and authority’s requirement.
12. Reviewed and controlled maintenance service contracts.
13. Monitored the Branches in the northern Emirates.
Achievements:
1. Established new regent office in GCC/MENA, UK, Pakistan, and South Korea.
2. Achieved EPC contractors in the Oil and Gas sector in the GCC, and MENA.
3. Achieved high sales target with Dhs 95 M per Year.
4. Developed and penetrated new markets in more than 30 countries