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Indy Razak

Lead Agile Delivery Manager

St John Ambulance

Location:
Great Britain (UK) - Manchester
Education:
Bachelor's degree, Business Administration And Information Technology
Experience:
23 years, 11 months
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Work Experience

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Total Years of Experience:  23 Years, 11 Months   

February 2022 To Present

Lead Agile Delivery Manager

at St John Ambulance
Location : United Kingdom - London
Leading a team of 3 ADM’s and 6 Business Analysts to deliver a 4yr Business Transformation programme, that will transform St John’s through the delivery of a suite of solutions via D365, including CRM, Field Services, Sales & Marketing, Customer Service, Supply Chain Management & Customer Insights.
Created a DevOps environment across all delivery workstreams underpinned by Behaviour Driven Development (BDD), working on the principles of Continuous integration/continuous delivery (CI/CD) (with Continuous testing (automation & regression)).

Education

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June 2002

Bachelor's degree, Business Administration And Information Technology

at The Manchester Metropolitan University
Location : United Kingdom - Manchester
Grade: Good
he BSC Business Information Technology degree is a four-year undergraduate program that integrates the study of business management with information technology. The degree aims to equip students with the knowledge and skills needed to manage information systems within a business environment.

The program covers a broad range of topics such as programming, database management, information systems analysis and design, e-business, project management, and entrepreneurship.

The degree is designed to provide students with a strong foundation in both business and technology, which will allow them to bridge the gap between the two fields. Graduates are well-equipped to work in a variety of roles such as business analysts, IT project managers, software developers, database administrators, and e-commerce specialists.

Specialities & Skills

Agile

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Lean/Six Sigma

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Programme Management

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Programme Planning

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Publicités

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Agile Software Development

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Conception de centre de contact

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ERP Systems

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Logiciel CRM

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Languages

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English

Native Speaker

Training and Certifications

Prince 2 ( Certificate )

Issued in: May 2010

Six Sigma Green Belt ( Certificate )

Issued in: February 2014

Certified Scrum Master ( Certificate )

Hobbies and Interests

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Reading

Improve problem-solving skills: By learning about different thinking strategies and techniques, I can develop my problem-solving skills and find new solutions to challenges I face in my personal and professional life. Enhance critical thinking: develop my critical thinking skills. I will learn to evaluate ideas and arguments and make logical and informed decisions.
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