Insha Mir

• Business Setup & Facilitation: Key role in the establishment and operational setup of the clinic, including legal setup, vendor management, real estate acquisition, and recruitment.
• Cost-Effective Procurement & Interior Design: Procured materials and equipment at cost-effective rates, designed and executed world-class interiors on a minimal budget, and achieved budgetary targets.
• Budget Preparation & Cost-Cutting: Prepared comprehensive budgets and implemented cost-cutting measures to optimize financial performance and enhance profitability.
• Financial Valuation & Projection: Researched and selected top chartered accountant services to prepare accurate financial valuation and projection reports.
• Website & Social Media Outsourcing: Researched and identified suitable agencies for website design and social media management, communicated expectations and goals, and successfully outsourced these functions.
• Operational Efficiency: Managed overall operations of the medical center, improving efficiency and increasing profit through strategic oversight and effective management.
• Staff Management: Led recruitment efforts, managed staff, and developed Key Result Areas (KRAs) to ensure high performance and alignment with organizational goals.
• Marketing Strategies: Conducted research and implemented marketing strategies to enhance the center's visibility and attract new patients.

• Team Leadership & Management: Supervised and provided guidance to a team including junior executive assistants, an accountant, an HR trainee, front office staff, and MIS personnel.
• Assessment & Evaluation: Conducted assessments of employees and departments, providing insights and recommendations to enhance performance and ensure alignment with company goals.
• Executive Support: Assisted the Joint Managing Director with strategic business decisions, providing data analysis and
actionable recommendations.
• Advisory Role: Acted as a key advisor, offering strategic insights and guidance on various business matters to aid in organizational development.
• Gap Bridging: Utilized strong interpersonal and communication skills to bridge the gap between management and vertical heads, facilitating effective communication.
• Problem-Solving & Negotiation: Neutralized conflicts and addressed employee grievances by negotiating on behalf of management, maintaining a positive work environment.
• Meeting Coordination & Documentation: Organized and coordinated meetings, prepared agendas, documented minutes (MoMs), and followed up on action items.
• Operational Support: Supported daily operations and strategic initiatives, collaborating with senior management to implement strategies and improve efficiency.
• Travel Arrangements: Managed complex travel arrangements, including itineraries, accommodations, and transportation.
• Vendor & Stakeholder Management: Coordinated with vendors and stakeholders, negotiating contracts and overseeing service delivery.
• Compliance & Reporting: Monitored compliance with SOPs and company policies, prepared MIS reports to support decision-making and operational oversight.

 Providing the highest level of service in order to make passengers Content of the flight they had.
 Ensuring the highest standard of customer service is provided to Saudi customers, provide them with details of the flight, help during the flight on any question.
 Performing Sky Sales, ensuring that all standards of customer service is met.
 Actively promoting and adhering with the safety and emergency procedures
 Preparing Flight Reports and dispatching them to the in-flight department.
 Resolving Passenger issues and complaints in compliance with preset guidelines of the Airline.

• Provided secretarial and administrative support to the General Manager.
• Ensured materials and reports for signature are accurate and complete; and checked typed and other materials for accuracy, completeness and compliance with, policies and procedures of the Hotel.
• Set up and handled incoming mail and office filing systems.
• Established the administrative work procedures for tracking staff’s daily tasks.
• Scheduled, prepared agenda and meeting materials and types minutes for various meetings.
• Maintained the General Manager’s, calendars; coordinated, arranged and confirmed meetings.
• Received telephone calls, providing information and handling issues.
• Acted as liaison in coordinating matters between the General Manager’s Office and other department heads and managers.
• Performed other duties as assigned.