Insha Mir, Executive Secretary to CEO

Insha Mir

Executive Secretary to CEO

Jardin de Parfume

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Sociology
Experience
12 years, 7 Months

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Work Experience

Total years of experience :12 years, 7 Months

Executive Secretary to CEO at Jardin de Parfume
  • United Arab Emirates - Dubai
  • My current job since October 2018

-Providing administrative and secretarial support to CEO
-Handling different types of paperwork and following up of different projects for CEO.
-attending incoming outgoing calls and replying and accessing emails of CEO office
-Acting as a liaison between CEO office and other Executives.
-Coordinating and preparing meeting rooms taking minutes of meeting and circulating them among meeting members
-Preparing travel itenaries, managing and coordinating for travel accommodations, tickets and visa processing for CEO.
-Managing data base of all important contacts of CEO and also making business presentations time to time for different projects.
-Supervising and training front office staff and handling facilities management.

Business support /Project Coordinator at TicTok Skill Games pvt.Ltd.
  • India - Delhi
  • January 2017 to December 2017

Undertaking all the major HR management activities of the company, from short listing and hiring employees, interviewing and gathering relevant documents, Offer letters and Salary Calculations. − To initiate necessary email correspondence in business language professionally to customers, vendors and internal employees as appropriate and on a need basis whenever advised. − Overseeing end to end routine office administration tasks.

Senior Cabin Crew at Saudi Arabian Airline
  • Saudi Arabia - Jeddah
  • May 2013 to December 2016

 Providing the highest level of service in order to make passengers Content of the flight they had.
 Ensuring the highest standard of customer service is provided to Saudi customers, provide them with details of the flight, help during the flight on any question.
 Performing Sky Sales, ensuring that all standards of customer service is met.
 Actively promoting and adhering with the safety and emergency procedures
 Preparing Flight Reports and dispatching them to the in-flight department.
 Resolving Passenger issues and complaints in compliance with preset guidelines of the Airline.

Secretary General Manager at Taj Group of Hotels
  • India - Delhi
  • January 2011 to May 2013

• Provided secretarial and administrative support to the General Manager.
• Ensured materials and reports for signature are accurate and complete; and checked typed and other materials for accuracy, completeness and compliance with, policies and procedures of the Hotel.
• Set up and handled incoming mail and office filing systems.
• Established the administrative work procedures for tracking staff’s daily tasks.
• Scheduled, prepared agenda and meeting materials and types minutes for various meetings.
• Maintained the General Manager’s, calendars; coordinated, arranged and confirmed meetings.
• Received telephone calls, providing information and handling issues.
• Acted as liaison in coordinating matters between the General Manager’s Office and other department heads and managers.
• Performed other duties as assigned.

Education

Bachelor's degree, Sociology
  • at IGNOU
  • August 2018

Studied about Society and its different relationships,aspects and history.

Diploma, Hospitality and Hotel Management
  • at Vinnz aviation Academy
  • March 2011

Specialties & Skills

Customer Service
Secretarial
Office Administration
Organizational Skills
Interpersonal Skills
Human Resources
Recruitment
Strong Interpersonal skills
Written and verbal Communication skills
Organizational and Multi tasking
Computer skills
Travel Arrangements
customer Service

Languages

English
Expert
Urdu
Native Speaker
Hindi
Expert

Training and Certifications

Aviation and Hospitality training Certificate (Certificate)
Date Attended:
March 2011
Diploma in Computers (Training)
Training Institute:
NIIT
Date Attended:
August 2008

Hobbies

  • Mentoring,reading,writing,travelling